CDS Contractors Inc.

"I reached out to CDS after seeing them on the BBB site; I needed a roof and they had great reviews. Worked with George and got a quote and selected them as my vendor. George was supposed to stop by to answer final questions and meet us (as everything had been done via phone and email), but cancelled at the last minute. The following day I got a text saying they couldn’t do my roof. I pushed back, as I’d turned down other vendors once we confirmed with CDS, and got a vague answer. I also said that I found it strange to just text me vs picking up the phone. Even throughout the quoting process, George came across as short. This is my first roof replacement, and I explained that. I had questions about shingles and warranties and George just either wouldn’t reply or would say borderline rude remarks suggesting I look up the shingle warranty, when in fact I was asking something not answered there. My points are that (1) talking to customers as if they are stupid is not great service. Good customer service is guiding a customer, answering questions, and understanding that you are the expert, not them. George wasn’t blatantly rude but absolutely seemed inconvenienced that we had questions. (2) Bailing on a job with no explanation via text is downright unprofessional. I was looking for a contractor I could eventually give more work to, but clearly CDS doesn’t need my business."

"We moved into an Independent Living Community after being homeowners for 50 years. CDS contractors were hired to remake the apartment unit to our specific needs. Juan was very easy to deal with and understood our needs as older residents. He made some very valuable suggestions that have eased our lives considerable such as easy to enter showers, the placement of grab bars etc. His crew always showed up on time and were very professional in their work and their demeanor. If the need arises we will hire CDS again as long as we could have Juan as the project manager."

"I appreciate the company CDS and their work for there clean and excellence job. They finish the job quick and on time. Highly recommend ! The guys centeno, walter and the manager marco Arellano I appreciate y all work and how it came out !!"

"I called several contractors some show up don't give an estimate some don't show up at all. CDS came through and I'm very happy. We had a rocky start with scheduling, project managers and crews but a personal visit from the owner himself meant to me he cares about his clients which shows class. Even months after the work was done there arose some issues and once again a visit from the owner with his personal guarantee and he held up his end of the bargain and came through once again. I would definitely recommend and most definitely use again for sure. Thank you CDS I have a whole house the way I wanted thanks to your company. Christina C Deltona,Fl"

"Updated. The company lived up to my every expectation. They were timely, they were thorough and most importantly, they continuously strive to assure that I would be happy with the results. I am writing this about 4 months after the project was completed. The quality of the work is exceptional. We had a couple of minor issues and they were out the next day to address them. I highly recommend them Intial Review I don't usually write a review at the beginning of the process. Certainly there are a lot of things that can (often do) go wrong in a relationship. BUT I have just had such a horrible experience based on poor communications, that I just want to publicly compliment them. Their Estimator, Corey was exceptional. In answering our questions. Angel , their cabinet manager, stayed very late to make sure we got out kitchen layout we want. I am deeply impressed. Thank you."