Stern Brothers Plumbing Supply 8920 Southwest 40th Street, Miami, FL 33165

"This is the Place to Take your Rare Parts and they must likely have it on stock..... Price is fair if you understand how the market works...... If you want Magic or Free Plumbing class, use YouTube and wake up, this is a business place."

"Can confirm their representative at the counter is rude, like what can you say? it's the truth. Do they deserve to be shut down? no, do they deserve a bad look for bad service? yes."

"A one star is being generous when in fact the establishment deserves negative stars to the max! My father and I visited Stern Brothers Plumbing Supply the morning of 8/23/2023 for questions to be answered and to be lead in the correct direction, but instead, the head individual degraded my father and made it seem like he didn’t know what he was talking about. He said many degrading things when in fact my father knew what he was talking about, after all. The lead employee didn’t allow my father to get the chance to speak, explain, and give an example. He immediately stated that my father “didn’t make any sense”. He actually continued to make his experience a memorable experience in a negative way! No wonder why they are labeled as the “Stern Brothers” because of their sternness and [LACK] of customer service skills. I believe this establishment should be ORDERED SHUT due to the trending reviews of RUDENESS! In order to be reopened, ALL of the employees should be requested to take customer service classes! In addition, in order for an establishment to become successful, it FIRST starts with great COMMUNICATION/CUSTOMER SERVICE, and the Stern Brothers Plumbing Supply does NOT have THAT. Please, do NOT go to the Stern Brothers Plumbing Supply for any supplies!"

"Subject: A Cautionary Tale: Stern Brothers Plumbing Supply - A Regrettable Encounter I am saddened to report an extremely disappointing experience I had at Stern Brothers Plumbing Supply recently. With a heavy heart, I pen this review, hoping it may prevent others from experiencing what I endured. My journey to Stern Brothers began with a recommendation from the amiable team at ACE Hardware on Bird Rd. With a sense of optimism, I ventured into the store, only to be greeted by a cold reception from a light-haired gentleman whose demeanor left much to be desired. Unfortunately, our interaction rapidly deteriorated. Despite my genuine attempts to articulate my needs, this representative continually interrupted me with an unwelcome tone and dismissive gestures. His insistence that the personnel at ACE had sent me away under false pretenses was both shocking and perplexing. The very idea that another customer with a similar problem had also been directed to Stern Brothers seemed to irk him further, prompting an unprofessional tirade on how everyone, except him, was attempting to deceive me. Amidst this storm of impoliteness, a second gentleman ventured to assist me by trying to locate the adapter I was seeking. Regrettably, his goodwill was met with the same brusque dismissal by the first man, who proceeded to diminish his efforts. Growing weary of this distressing encounter, I confronted him, inquiring about the source of his anger and his need to raise his voice. To my dismay, he remained intransigent and declared that I had requested his advice. In light of his palpable hostility, I voiced my distress, stating that his behavior was beyond the pale of professionalism, and I no longer wished to engage in conversation with him. Consequently, I took my leave. It is with sincere regret that I must strongly dissuade anyone considering a visit to Stern Brothers Plumbing Supply. This establishment seems to prioritize unprofessionalism over customer service. There are certainly alternative options that will respect both your time and emotions. Protect your investment, your peace of mind, and your dignity. Steer clear of Stern Brothers Plumbing - unless a disconcerting verbal altercation is your idea of an ideal shopping experience."

"Very professional got great service. Does guys know their stuff. All parts fit, problems solve. Highly recommend."