Ferguson Plumbing Supply

"Ac company wanted $600 to replace a fan motor and possibly more. Got the motor here for $160. Happy to save the money. Ac working again."

"When you have no choice you go here. And the reason why is because when you go there you’re waiting in line sometimes it just couple of items. It should be really quick, but when it comes to plumbing, we know that people have multiple fittings they have to ring up and look up on the system, you would think by now that they have it under control with barcode and stickers and upgrading their computer equipment. This will be like the fifth time I walked out. I left everything there because I can’t wait. Do you think the Management have cameras to see the traffic in that place sometimes and maybe come up with better ways of making money?"

"Matt is awesome, he helped us find a replacement mixer for a part that was depreciated 3 years ago. Helped organize next day shipping as well! Great guy!!"

"Not so Great staff. Excellent service. I've been shopping here for years and they normally have plenty of stock of the basics. Nice guys from the counter are gone. Update: new management and new people behind the counter. This morning they were rude and insulting to a female employee that went in to purchase plumbing supplies. First, they didn't attend to her in order and blatantly passed over her- because as the guy behind the counter put it " she comes in with pictures of what she wants and doesnt speak English well" these kinds of comments are the antithesis of good customer service. If this happens to you, please let others know as well. Perhaps try Wool's Plumbing Supply for better service. If you're the manager, look at your video for 2/24 at 8am to 820am."

"Today confirmed that my experience with this company is not a coincidence and that I have been a victim of disparate treatment by the employees. On a previous visit I arrived at the store minutes after they opened. There was one person in front of me. I waited 15 minutes for the service agent to acknowledge and help me. Another person, who looked more like the service agent walked through the door, and he stated that he would assist him shortly. I had to remind him that I had been waiting. He claimed that he thought I was waiting for someone else. I was given a price for a hot water heater unit. I had to go home to verify the specifications and when I called to make the payment, I was quoted a higher price than I was originally quoted. On this visit, I was given the price of two different hot water heaters, I opted to go for the less expensive unit. The service agent attempted to sell me a scratch and dent. At the advice of my plumber, I refused. The agent went to the warehouse to find the unit, and his colleague came over to inform me that all of the units had been “promised” to someone else. I questioned the fact that they were still showing as a part of their inventory and asked if they were paid for. He stated that my only choice would be the more expensive unit. Thankfully I called my plumber who purchased a unit at another plumbing supply company."