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Stone-Mart (Ft. Myers)
10760 Metro Parkway, Fort Myers, Florida, United States
About the Stone-Mart (Ft. Myers)
Stone-Mart in Ft. Myers is a one-stop destination for all your home improvement needs. As a general contractor and home goods store, we offer a wide selection of high-quality stones, tiles, and other building materials to help you create the perfect space. Located at 10760 Metro Parkway in Fort Myers, Florida, our store is a convenient and reliable source for all your renovation projects. Whether you're looking to upgrade your kitchen, bathroom, or outdoor living area, Stone-Mart has everything you need to bring your vision to life. Visit us today and let our experienced team assist you in finding the perfect products for your home.
Photos of Stone-Mart (Ft. Myers)
10760 Metro Pkwy, Fort Myers, FL 33966, United States
Opening hours of Stone-Mart (Ft. Myers)
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of Stone-Mart (Ft. Myers)
"We are in the process of remodeling our master suite, finally, we got to the point of selecting stone for the bathroom and bedroom floors and walls. Stone-Mart was the place we chose to go for all our tile/stone needs. After spending over an hour selecting and matching all the stone we got to the point of placing the order. That's where the problems began. At first, we were told that delivery fees for the order would be $250. It's a bit much but fine, let's do it. The second issue came up when part of our order was not available since none of the Stone - Mart stores got the large quantities of stones we needed. We asked the salesman when can get it, he responded from 2 - 12 weeks!!!! Okay, we still were willing to spend thousands with Stone-Mart. Here comes the kicker, after placing the MULTI thousand dollars order we were told that we would have to : 1) Come and get the remaining part of the order ourselves, which would be about 5000 lbs. 2) Pay another $250 for second delivery since they don't have it available. After we were told that we were a bit confused. We already paying VERY high delivery charge, now you want us to pay it again??? The salesman was trying to work with us and called the store manager to see if the store could make an exception since we paid for it once already and it was not out fault that the order could not be completed due to understock. The manager was the worst store manager I have ever spoken with. NO CONSIDERATION FOR THE CLIENT AT ALL!!!!!! ZERO!!!! In a very NONE FRIENDLY way, he stated that there is no way he will be making any exceptions. We were trying to explain to him the situation but the answer was the same, VERY annoying NO. The entire body language and behavior of the manager were rood, unwelcoming and angry. He clearly did not want to talk to us or even try to help or come up with some sort of solution to the problem. After interacting with the individual like David Daniel (the store manager) there was no possible way for us to spend THOUSANDS of dollars at "his store", as he claimed. Needless to say, we were VERY upset (understatement) and actually hurt by such behavior. After the encounter, the very next day we went to Flore-Mart in Fort Myers, which got an even bigger selection of flooring materials, we're able to find the same exact stone, placed our order and it will be delivered next Friday. Stone-Mart, if you are not willing to work with customers and provide quality services maybe it is time for: a) new management b) close your doors for good! Please, guys, steer clear or Stone-Mart unless you want to be treated like meaningless dirt!"
"Materials showed up damaged and extremely discolored. I was refused a refund or a replacement. I returned the Items and stone mart proceeded to put them by the trash dumpster as they knew what they provided was total garbage. Go anywhere but this place to buy Items for your home."
"My husband and I are building a new home. The minute we walked into Stone Mart I knew we were in the right place! Dave made us feel at ease quickly about the decisions we needed to make. He explained what we would need to complete our job, and made sure that the product was available when we needed it. We could not have had a better experience, and we owe it all to Dave! The customer service was beyond compare!"
"Beautiful show Room and excellent customer Service. Andrew was very patient with my wife and I. We told him what our budget was and he showed us all of our options. He made the stress of buying flooring for our new home very easy. Thank you again. I highly recommend the team at Stone mart for any of your flooring needs."
"As a small business owner myself, I was pleased at the selection of product and outstanding customer service. I was reviewing different options for an estimate that I was building. After speaking to Dave the store manager, it was clear to me that “Stone-Mart” is where I’m going to purchase my stone and tile products going forward. Nice store and friendly staff! Great Job!"
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