Nails Express,

10201 Hammocks Boulevard, Miami, FL 33196

"Tha Vietnamese girl is such a love, very kindly and professional. She made me a beautiful nails. And it was exactly what I ask for ☺️"

"Tita thank you for tour beautiful work, and kindness I love my nails!!!!!"

"I have been doing my nail services in this business for a long time (having many owners) for more than 20 years, and at the same time I know perfectly well that it is a salon service, whether it is hair or nails. And I want to make it clear that in the state of Florida, you do not have to pay taxes on a service, you only pay taxes on a product you buy, and when you have a service and product, it is the obligation of the salon to give you your receipt including service, product and taxes. . After so many years, in this business they made me pay taxes on the service received refill gel and pedicure at no time did I buy anything, at the time of claiming, they inform me that they have an obligation to collect plus taxes, therefore I asked for proof of receipt by the services together with the tax, and what was my surprise the tax was not specified, but an extra service for the value of the tax, but they made it clear to me that if you pay cash they do not include the tax. Therefore, I was obliged to report these doubts with internal revenue, because if I do not take care of my money, who takes care of it for me, and indeed in the State of Florida, taxes are not charged on a service and they let me know that According to the receipt they gave me, it is not legal either, because in reality I paid for 3 services, but something was clarified, it is not legal to charge taxes on salon service, much less not to put taxes as the owner of the salon. I feel very sorry for the employees of the salon because they work very well, but what cannot be allowed is that they steal money from you in your face. This area is full of nail salons, and for sure they work seriously"

"I despise places that try to up sale you. I came in specially asking for a gel manicure. I had one broken big deal and he literally told me twice if I wanted an overlay which I’ve never even hear of that. Said it would be good for my broken nail. I never expected to pay $50 for this. That is really expensive. It’s my mistake for not asking the price. I will never be back here. I like short simple nails and my nails came out chunky and fat looking."

"I came in with an appointment for a fill and design, the technician said he couldn’t do any of the ideas I presented with inspiration and kept telling me to pick a color. He was getting irritated with me when I asked about chrome and glitter and what options they had. He just started filing away. He ruined the shape of my actual long nails because he made a few nails super curved and when I asked for it to be even the nail became thin and the shape whacked out. The designs they offered but couldn’t even do were cheap, outdated by quite a few decades and he didn’t listen when I expressed several times the simplicity of what I wanted ( I gave up on getting a design ). He was rude and when I asked about the pedicure and if it came with a massage he blew me off and basically said it was “regular” just “color”. Gel or basic... my main issue is the customer service and how my shape I’ve grown out and maintained for many months is now ruined because he said he “can’t do every nail 100%” and my “finger is the problem”. I assured him my fingers were straight and not broken and my nails were once even. He overcharged me with 50$ for what? He said the fill was 22$ plus gel is 15$ And I settled with matte instead of designs or foil or anything special because he wasn’t capable or didn’t have. I’m very upset - I look forward to splurging on my nails, I take shape and design seriously. He charged me just to make the nail curved on top like salons should do so they grow out looking semi natural not flat. He’s now trying to charge 10$ for matte and another 10$ for one finger chrome. There is polish on top of my hand and fingers. When he went to take my hands out of the gel uv dryer there was a white hair coiled and stuck into the polish - I brought it to his attention and said it definitely wasn’t mine and he said “are you sure” I said “yes I’m sure my hair is black”. Ridiculous service overall, my nails don’t look BAD. However it was way overpriced and a terrible experience and nothing of what I was hoping for. I still left a tip obviously but I doubt I’d ever go back."