Sherwin-Williams Paint Store 1615 3rd Street Southwest, Winter Haven, FL 33880

"I frequent this store often. Staff is always very helpful and friendly."

"Waited for 5 minutes and nobody ever came to wait on me so I took my business elsewhere. They probably prefer that I go to Home Depot or Lowes anyhow. Customer service is important to me so unfortunately I have to give a rare one star review."

"I went to my Winter Haven Sherwin Williams for a gallon of ceiling paint on Sunday, 10/24/21 around 3:50 p.m., knowing they close at 4:00 p.m. I was prepared to come back the next day, if there was not time enough to complete a transaction. One person (two were working) replied that they had no interior paint at all. I asked whether any other Sherwin Williams store had interior paint, to which he replied "No Sherwin Williams store has interior paint in Polk county." After leaving this store, i immediately called Haines City's Sherwin Williams and asked whether they had interior paint. The lady who answered the phone said Sherwin Williams has been experiencing shortages of late, but yes - they had a limited supply of interior paint. I then called one of the Lakeland Sherwin Williams (it was still before 4 p.m.), and asked the same question. The man who i talked with said that they had no semi gloss, but they did have flat and satin interior paint. In short - customers don't like to be lied to. I went to Lowe's afterward on that Sunday and bought Valspar ceiling paint... which was right next to a can of Sherwin Williams ceiling paint. Sherwin Williams paint has an excellent reputation, which is why i went to my local store. I am very disappointed in the Winter Haven location at this juncture, especially since the day before another person there was knowledgeable, took the time to help me with color, and offered good advice. I can hear it now from management - "I'm so sorry - there was a miscommunication." Uh, no - the communication was loud and clear, and i got the gist. I might not buy much paint, but when i do and if i want Sherwin Williams then i'll be going to Lakeland or Haines City or Lowe's."

"Wow what amazing service...bob and another gentleman assisted me today. They helped me out and got be what I needed right away. I was greeted as soon as I walked the door. Very impressed and this is our store of choice in the area. thank you"

"The sales staff are very knowledgeable, professional and courteous. The stores are bright, clean and easy to find the products you're looking for. The paint is, in my opinion, the best I have ever used. It not only is durable and easy to apply, but the colors have a snap to them that makes them especially vivid."