Ilash Nails & Spa 4614 East Hillsborough Avenue, Tampa, FL 33610

"I came in for my birthday to get my feet done which my boyfriend recommended this place. To sit was very fast, but honestly not worth it. I knew I should have left when I seen the cart and the used tools not cleaned or maybe cleaned but needed to be changed out. I asked for acrylic on my big toe, which I always get so I know that you’re supposed to get your pedicure first THEN the acrylic added after the toes are clean. I mentioned to the one who did the acrylic that I would like my toe cleaned first, I guess they don’t speak english because she kept going. Expressed to her that the acrylic was too long, too thick and they were not even and were also crooked. I have a big toe that goes slightly to the side but this has never been an issue with my other nail salon off of Bearss, it always comes out straight. She continued to go, saying when she file it will even out…it did not. It was still crooked, square as hell, long as hell and ugly. The lady who actually did my nails was horrible at painting, I could’ve had my 6 year old niece do a better job. All in all, I will not return. I tipped because I am grateful but will not recommend coming here to get your nails done."

"My wife goes there they don’t clean there equipment, and my wife caught infection. I don’t recommend anyone else going there"

"At first i wanted to give a low rating for my issues but i waited. I am glad i did because now they get the rating they deserve. So I came In on 2/25/23 to get a manicure and a pedicure. I did the basic French tip on both. I then wanted a design on my big toes and ring fingers. The nail tech said no no you need diamonds I said ok I trust you know what your talking about. So she did a wonderful job they were beautiful. But I made it home and within an hour and a nap later I woke up to all my diamonds off one finger, 2 off the other finger and a couple off each toe. I came in the next morning to see why this was happening and they fix the issue with no problem. I was very satisfied. I didn't do the diamonds again I stuck with my first choice and got the design I wanted. I will come back in a few weeks to get a touch up. Great job lady's you have a custom that will continue to come back. They listen and fixed the issues and for that I I've them a 5star rating."

"My first time here, but my family has frequented this shop for years. I had already left city nails because they closed earlier then advertised. When I and my niece came in customers were already being attended to and the shop did not appear busy. After being told to sit at the pedicure stations we waited four pedicures later to finally get service. My issue is that Sunday’s shops close early so letting us know there was a wait would have been helpful the customers that were already being attended to hadn’t even received their pedicure’s. We could have made it to another shop in time. Im big on customer service and today was not it."

"Horrible Attitude/Customer Service/NAIL SET Do yourself a Favor and keep looking for another nail shop. We cannot let people own a business in the community and treat the very same community like 'ish. We as people should expect more. I believe If you don't deliver the product as expected, you fix it or forfeit payment. You look silly Arguing with the customer."