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Concierge Hotline
2360 Collins Avenue, Miami Beach, Florida, United States
About the Concierge Hotline
Concierge Hotline is a premier travel agency located at 2360 Collins Avenue in Miami Beach, Florida. Our dedicated team of experts is available around the clock to assist with all of your travel needs. Whether you're looking to book a luxury vacation, plan a business trip, or simply need recommendations for local attractions, we are here to provide personalized and attentive service. Let us take the stress out of travel planning and ensure that your trip is seamless and unforgettable. Contact Concierge Hotline today to start planning your next adventure.
Photos of Concierge Hotline
2360 Collins Ave, Miami Beach, FL 33139, United States
Reviews of Concierge Hotline
"We prepaid for our trip from hotel to port and then port to airport upon our return from our cruise. We received the ride to port but were never picked up from the port on arrival. We were promised a refund that never happened, disputed the charge with our cc company and this merchant still contested the dispute. Terrible experience, we would not recommend."
"Absolutely miserable experience. Only book with this company if you enjoy wasting your vacation time. I booked and paid for a full day - City Bus Tour, Boat Tour around Miami Harbor and an Everglades boat tour. The bus to the everglades was more than 1 hour late - no one told us anything why it was late or what is happening. Then when the bus finally arrived, they sent us to the Everglades park through Miami rush hour traffic, arriving at the park just 10 minutes before it closed. We were allowed to walk around for a few minutes before we were told to get back on the bus and drive back to South Beach - the park said the Everglades boat tour could not happen because it was already getting dark. So not only did they not do the boat tour, they wasted all our afternoon just hauling us through rush hour traffic in an uncomfortable bus. Do not book with this company."
"I rented a car and the day before it I told I couldn’t take because I had a health problem and I was in hospital during the night. They said they will not refund. They stole my money. Guys don’t book with this company it’s a trap!!!!!!!! There are trustworthy options with cheaper price. DON’T RENT TRUST ME"
"If you ever come to Miami, (I stayed at the Hotel Gabriel) make sure you check in with Marcos. He will take exceptional care of all your concierge needs. I’ve traveled around the world and never had anybody assist so thoroughly with all my day and evening outings. He’s the best!"
"The best concierge team out there! It was our first time in Miami and they planned my entire itinerary for me from beginning to end! We even took a spontaneous key west excursion and were able to snorkel through the crystal clear waters, it was definitely an experience to remember. Not to mention the exquisite customer service, each team member I spoke with responded quickly and was very reliable. I always love an organized business!! I will 100% be using their services every time I come back!!!"
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