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Prompt Charters And Tours
6900 South Orange Blossom Trail, Orlando, Florida, United States
About the Prompt Charters And Tours
Prompt Charters And Tours is a premier travel agency located in Orlando, Florida. Our experienced team is dedicated to providing top-notch transportation services for all your travel needs. Whether you are planning a group tour, corporate event, or private charter, we have a wide range of vehicles to accommodate your requirements. Our convenient location on South Orange Blossom Trail makes us easily accessible for local and visiting clients. Trust Prompt Charters And Tours to take care of all your travel arrangements with professionalism and efficiency. Contact us today to book your next journey!
Reviews of Prompt Charters And Tours
"Excellent service, from the customer service staff to the drivers, they know what they're doing. Also, their vehicles are really well maintained too, and they're also very transparent with their rates."
"These guys are experienced professionals, and believe it or not, they're prompt too. I will use them again, they're really efficient, and the staff are courteous too."
"I had a terrible experience using prompt charters. I own and operate a corporate event firm, and hosted an event in Atlantic City and outsourced my transportation to this company. WHAT A MISTAKE THAT WAS. They used a third party, who not only didn’t know where the pick up and drop off locations at the hotels were, but didn’t know anything about my event the day before the party. I booked these services months in advance, with a woman named Ann. Once I agreed to the invoice amount and signed the agreement, no one returned my emails or calls, for months. I finally wrote an email in all capital letters, asking for immediate assistance and a man name John told me to call him. The number on their site is forwarded to someone cell phone, and is ignored 90% of the time, where as the rest of the time it goes straight to voicemail. After my event, I was overcharged about $450 and called at least 3 times asking to be refunded. The number was disconnected and no one replied to my countless emails. I called American Express and sent them my contract and was given a temporary credit from them. This event was on 9/26. Today, almost 1 month later, a man called me screaming disrespectfully asking why I asked for a refund. I explained that I called multiple times and asked for assistance and he became irate and said he would call my client directly (which is completely unethical), and ask them for the money. He didn’t have my clients contact information, although he thought that he did, and as extremely rude, brash, and unprofessional. DONT NOT UNDER ANY CIRCUMSTANCES WORK WITH THESE FRAUDS. THEY OPERATE UNETHICALLY AND CHARGE YOU MORE THAN YOU AGREED TO. You have been warned."
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