Ride and Crawl (#CrawlerJax) 1301 Riverplace Boulevard, Jacksonville, FL 32207
About the Business
Ride and Crawl (#CrawlerJax) is a dynamic travel agency located at 1301 Riverplace Boulevard in Jacksonville, Florida. We specialize in providing unique and exciting travel experiences for our clients, offering a range of thrilling activities such as guided tours, pub crawls, and transportation services. Our knowledgeable staff is dedicated to creating unforgettable adventures for our customers, ensuring they have the trip of a lifetime. Whether you're looking to explore the city or embark on a wild adventure, Ride and Crawl (#CrawlerJax) has you covered. Come visit us and let us help you plan your next unforgettable journey.
Photos
Location & Phone number
Riverplace Tower, 1301 Riverplace Blvd #800, Jacksonville, FL 32207, United States
Reviews
"Had a blast with friends for a night on the Ride and Crawl party bus. We had just as much fun if not more on the bus with our driver Nichole than at the different clubs. I do suggest taking advantage of the AYCD add on at Myth night club. They take great care of you and make sure your having a great time."
"The Ride & Crawl private tour was the highlight of our bachelorette weekend. Vince and Nichole were great to work with and everything went as planned. The bus was awesome! We had a great time and would highly recommend using Ride & Crawl for any event you are celebrating in Jacksonville, FL."
"Very nice driver and adequate bus but do not book unless you pay cash the day of the rental. To begin with, the reservation service is a third party located in California and cannot do much besides coordinate dates. I called three times to get an understanding of the amount of times the bus would be allowed to stop. Reservations told me three, I wanted confirmation as that seemed ridiculous if you rent it for a private occasion. Finally after 3 calls and two weeks later the owner Vince called back to confirm that was not true and if its a private rental, you can stop unlimited times within the time slots. The delayed response should have been the first sign to not proceed with the rental. The reservation company quoted me at $135/hour. I agreed at $135 a hour for 5 hours at $675 plus taxes. The day of the transaction I received a charge for $818.83. I text the owner and he said there was a miscommunication but generally they add a $50 tip for the driver. I was fine with that but there is still a remaining balance. After several text messages within the last weeks, Vince continues to side step the refund. His first excuse is that my credit card payment was still trying to clear after a full week. Once it clears, he will issue my credit card a credit. A week later after I follow-ed up again, he said he would PayPal me $75. Another week goes by and he says he is still waiting for the funds to clear. Ultimately, the refund amount isn’t the the issue, it’s lack of transparency and the unwillingness to make right after over-charging and agreeing to a refund. My advice is to look for a more reputable company or agree to pay only in cash up front the day of, don’t get treated the way I did. I’ll post an update if anything changes. I created a dispute with my credit card company. Wish me luck. ++++ Update 11/22/18 - Owner finally responded and provided credit to my account. He said he never had issues before crediting in the past. However, there were a couple reasons provided previously why it wasn't working. Why offer paying me thru PayPal then not delivering on that too? Nonetheless, the refund came after a few weeks that involved several text messages and a credit card dispute. He apologized and acknowledge he should have been more communicative in this process."
"We rented the 20 passenger bus for my graduation party and i could not have picked a better thing to do to celebrate. Vince is an awesome dude and made the whole process extremely easy for me. He even waved the extra gas fee since we were going to St augustine since i was graduating college. The driver was as nice as can be as well. 10/10 would recommend to everyone and i will definitely be renting another bus for my next event."
"Had a wonderful time with my closest friends and family! The party bus ride, all you can drink & no waiting in lines to the event was a great way to experience Jacksonville. The night was perfectly planned."
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