AAA Jacksonville 4320 Deerwood Lake Parkway, Jacksonville, FL 32216

"I read mixed reviews for the AAA, but recently I just went to this location since its super close where I work. i have to get my passport photo done and since we are AAA members we get it for FREE! To be honest this was my first time being inside the AAA and it was very interesting inside. They have a receptionist and I was greeted when I entered their office. She was very friendly and helpful. She asked me for my AAA which I have but I think she can still look you up without your card but I guess it will just be easier. I told her I needed to get a photo for my passport, she then asked me to follow her and on the corner she took my picture with their professional camera. After that I waited for maybe 5 minutes and I got my photo! It was such a delightful experience. The inside was huge and very clean. they have a lot of brochure for traveling and they actually have a pretty competitive rates for their savings and other products which I didn't know they even offer."

"SEVERELY DELAYED TOW! Not the first time either. I waited 7 hrs last time. I've been with AAA since 1997. I will likely cancel my membership. This is not the company they were just a few years ago. You'd do better by opening a tow fund account for emergencies. 19 hrs later and still waiting on a tow. Please spread the word and read up on other negative reviews. One after the other of unacceptably long wait times. Look for other services. Please add a like to this comment if the same has happened to you or you found this helpful. Here's a picture of my cat, enjoy."

"My experience with Triple AAA was a solid one. They were a couple hours delayed which is only reason for the 4 stars. Thankfully I was not in a hurry, but the driver Anthony was Professional and courteous. Towed my car with no problems to the Shop. Would use again"

"Called them to request help with my tire all I need is air so I ca make it home… I’m not m a dark parking lot and was told that when they get somebody I will get a text….. no one texted me I called them back upset of course because I’m a women in dark parking lot waiting for them to tell me they are still reaching out…… I told them I’ve been with them for to long and they get worst ever year… and I pay them faithfully and want the service that is offered the man stated you are just getting air in your tire…. very disappointed"