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"My first Norwegian Southeast asia cruise with Cruise planner lita Reyes was so stressful. We did buy our excursions with her as our travel agent and we had so many problems with the buses and vans for the city tours. Our bus got canceled in Singapore and with the rest we have to walk far under the heat of the sun. Our transportations most of the time late. Our lunch meal in Kuala Lumpur got canceled without valid reason .A lot of communication problems. Its actually guessing whats going to happen next. If someone complains and make a comment, lita reyes would be defensive and then escalates into a fight. She would tell that person to leave the bus and will be refunded or at one time told a lady that she will cancel her hotel reservation. So unprofessional, disorganized, rude. My worst cruise ever! The only thing i enjoyed are the company of my friends. .reason"

"zero stars for cruise planners. Asia Cruise NCL 11/30 to 12/11 Cruise Planner Lita Reyes. Never ever ever! Disorganized, unprofessional, rude----ZER0 point from us. I hope you all will call and ask from previous customers before diving and taking their services!!!!! This review would not let me to place zero so I habe to click one star to let this message go thru."

"Thank you April & Brent for making our vacay to Cancun stress free!! Super helpful and always available. Thank you also for helping us with my brother's extended stay, you made it all so easy! We will definitely use you for all our future bookings."

"Having been with Cruise Planners for over 10 years I find it to be the BEST place to work. I love supporting our network of travel advisors who are experts in all things travel - from cruises to tours, and creating bespoke vacations and adventures for their clients."