AAA Plantation

"These guys are a joke. I’m 10 min from their office for a flat because I didn’t have my Jack with me. I placed the request at 1:10 p.m. and it said a driver would be there at 1:30… nobody every came!! I called 5 times and they kept telling me over and over someone would call me with an ETA and nobody did!!! I spoke to Orlando and he kept me on hold for 25 minutes after I’ve already been waiting for 5 hours, and he takes me off hold only to tell me “sorry nobodys coming.” THESE PEOPLE ARE A JOKE. Orlando, great operation you got running here."

"Amazing service Allain was the truck driver. He was so incredibly patient and just pleasant all around... He even gave me a bottle of Cold WATER. THANK YOU ALLAIN... G*D BLESS YOU!"

"This is the third year working with insurance agent Ella Lopez in the AAA Plantation office on my home, auto and umbrella liability insurance. She is very knowledgeable, responsive and a pleasure to work with. She has improved my insurance coverage and reduced my premium. I highly recommend her."

"My encounter with Triple A unfolded like a scene from a suspenseful drama, but unfortunately, the real-life experience lacked a satisfactory resolution. Stranded on the side of the road in the enveloping darkness, I found myself waiting anxiously for four grueling hours. The promise of timely assistance from Triple A turned into a hollow assurance as they failed to show up or respond to my increasingly desperate calls. In the midst of this frustrating ordeal, the silver lining emerged when my dad, thankfully, came to my rescue after the seemingly interminable wait. It's disheartening that a paid service, which should be synonymous with reliability and swift assistance, could leave a customer in such a vulnerable state. The dramatic narrative of being left in the dark for hours by a service meant to provide safety raises unsettling questions about the integrity of Triple A. Trust, once broken, is not easily mended, and this incident has irreversibly altered my perception of their commitment to their customers. Roadside assistance should be a lifeline, not a source of disappointment, and it's unfortunate that Triple A fell short of delivering the peace of mind that a paid service should inherently provide."

"Horrible!!!! I walked in and there were no other customers. I’ve been a member for 21years and this was my first experience of visiting an actual site. I was looking for information on lodging for an International stay and no one wanted to assist me. The excuse I received was I’m going on vacation or I only have 3 minutes. I was very pleasant the entire time so I’m sure my demeanor is not the reason they didn’t want to assist. I’m wondering if my physical appearance or their perception of my wealth status would have made a difference. Wow, I haven’t been made to feel this low in a long time. I’m hurt and disappointed as a consumer and longtime AAA member. What a horrible 1st time experience in their office. Please try and do better. This horrible experience was at the Plantation office on Sunrise Blvd."