Mike Scott Plumbing H2O

"Had an apt. Between 8-12. Never showed up. I called a couple of times to see if they were still coming. The girl that took my call, didn’t seem to care that they didn’t even contact me to let me know if they were coming or running late. Nothing. Then I called back at 4:45 to cancel my service apt. And the girl wanted to know why ??? Really ?? I would not recommend this business . Not dependable, no communication."

"Called in the morning after not having water for a few days over the weekend,had called around an after getting the run around called Mike Scott plumbing,they said they would be out at 2 pm ,was early an fixed us up in less than an hour,the young man was great explained everything an in less than an hour had everything done.Thank you Mike Scott plumbing you earned a new customer today.great service."

"They've always been decent, although I will admit the office staff can be smug sometimes. We have used them for years as we live in an older mobile home. They came out to fix a leak a few weeks back that has not stopped leaking and now they refuse to come finish the job because they don't want to "chase leaks". They will only come out to repipe the home. I'm paying you to chase leaks and that's literally your job. Seems as if they just want money for a bigger job."

"We hired them hoping they’d do a good job for us; on the next day when we realized they had not fixed the issue we called them up and in response we got so many excuses and promises which they never fulfill. So we lost our money, we have been trying to get another company to come to fix our system. Hopefully we’ll find a decent honest company to help us."

"I have two experiences with this company and their techs are unprofessional and rude. They came recommended by my contractor who was working on my bathroom. The first time they were repairing a valve on our toilet, and while they accomplished that and I was pleased with the work, the technician was rude and sullen. I put it down to a bad day. It wasn't bad enough that I wasn't willing to work with them again. This time however, enough is enough. Our bathroom is being worked on by the same contractor who again recommended this company. He was working in our bathroom when the tech came by to give us a quote on various things to be fixed. We needed a hot and cold fixture to be piped so that it could fit into a new fixture with only one knob for both instead of two, the top of the shower valve extended upward because my husband is tall and he had to bend over while using it, and a toilet installed. Pretty simple, at least to me. I just wanted to know how much it would cost. No work was being done this day. The tech called before coming. I wasn't at home, just my contractor, who spoke with him. The contractor noted the attitude himself. The tech took a look around and said he didn't have time for this and left. When I called to find out what happened, I was told he'd noted that there were a breathing hazard because of pets. I do have pets, but they are corralled in a room away from the construction, and the contractor was working there since early morning without any problems. I told them this. They said they would investigate. They called back and said they wouldn't be doing any other work for us without giving any explanation. I said that is fine, as I would not be having them do anything else with their unprofessional attitude. One of the things the management stated was that things are backed up right now and there are emergencies. I am the first person to acknowledge that there are emergencies and things happen. However, the tech called me to confirm that he was arriving. Nothing was stated that he had somewhere else to go to. That I would understand. Instead he didn't want to do the job and came up with something that would absolve him of responsibility. My contractor is upset and will no longer be recommending this company to his clients, and I'm calling someone else."