AAA Lakewood Ranch

"I have called and left 3 messages to go over my account . Kelly called me back saying she would call me back to go over my account that was 2 weeks ago. I guess they do not want to continue my business ."

"Very friendly, helpful service. This was one of the best AAA service centers i have visited."

"Recently needed an international driving permit. Their process was easy, quick, and reasonably priced. Highly recommend this location."

"This was the worst experience that I have had with auto insurance. I do not recommend that anyone use any AAA offices in Manatee County because no one could help me. AAA cancelled my policy, and did not appropriately reach out to me. My agent that I had worked with left the branch and my paperwork was incomplete. This was not my fault. When I realized my policy was canceled, I called the office, and the woman, Pilar, requested $350 to reinstate my policy. After paying, the agent, Pilar, said she needed management approval to reinstate my policy? I kept calling and emailing for a week. Pilar was MIA and didn’t return my calls. After almost one week, the agent reached out stating that she needed a $667 payment to make my policy active when she had collected over $350 from me. I then switched to Geico. Suddenly, the branch manager called me.I am waiting to be paid back for $350. Such horrible customer service! Stay away!!!"

"We recently booked an out of country vacation with AAA and were very disappointed in the results. The information in the resort was not thoroughly researched and it was our loss. Many of the activities and dining choices were not available due to it being off season. Other resorts in the area were not offered to us as a choice, which we were not aware of. This was poor research and planning by our representative. We will not return and suggest you find another service to book your travel plans. Tom & Myrt Grosso"