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Broward Factory Service
3500 North 28th Terrace, Hollywood, Florida 33020
About the Broward Factory Service
Broward Factory Service is a reputable general contractor located at 3500 North 28th Terrace in Hollywood, Florida, United States. With a strong commitment to quality and customer satisfaction, they specialize in a wide range of construction services including remodeling, renovations, and new construction projects. Their team of experienced professionals ensures that every project is completed to the highest standards, on time and within budget. Contact Broward Factory Service for all your contracting needs in the Hollywood area.
Photos of Broward Factory Service
3500 N 28th Terrace, Hollywood, FL 33020, United States
Opening hours of Broward Factory Service
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Broward Factory Service
"My family has has a contract with BFS since 2003. We have used the service only approximately 10 times in that period, i am currently having issues with my stove. I called and had a tech here on 11/22 he explained the BFS would order the part and get back to me via phone or email. He said that i would be contacted by friday 11/25. No messages were received. I then called on 11/30 to check on stztus of this issie. I was informed that the tech would be here today 12/7 between 8 - 12. I heard nothing. I called BFS the tech or the office still has not returned my call. To assist me in this matter. I have always reccomended BFS to friends and co-workers. But i will rethink that reccomendation going forward. Very disappointing service of late. I still do not have my stove repaired and i am having out of town guests staying with me."
"Horrible service, was a client for 10+ years for 3 rental units. Everything was great when appliances and utilities were new, so there were very few calls. When things started to break down I saw the true quality of their service. HVAC team was horrible. I’d have to call literally weekly. I spoke to all managers and even up to the owner. The last straw was when they charged me for a repair they never completed. I would not waste my time or money here. It’s more frustration then it’s worth. I moved to homeserve which has been a much better experience."
"I’ve been paying Broward Factory extra premium each year for the past 6 years for replacement coverage. I’ve never needed anything replaced until my pool pump blew first week of September. It took them 4 weeks to replace it. Since it was installed 3 weeks ago, it’s still not operating properly. Either leaking or installed improperly. It’s going on two months for a pool pump. What if it was an A/C unit in August?? I’ve given them one more day to get it right or will cancel the coverage and make everyone I recommended them to aware. Jack of all trades, master of none applies!!"
"The date is 10/16/22, the time I placed call for emergency assistance due to my A/C not cooling was approximately 10:38 a.m., the time is now 11:14 a.m., I still have not received a call back. I'm in South Florida, the house is reaching above 82 degrees and I have 2 children under 2 years old, I will update here as events transpire so everyone can see an objective true experience live. My review will start with 3 stars because I can go either way depending on their response. Will report back. Update #1: I e-mailed Ms. Sarah, per the review below, who works at corporate, at approximately 11:13 a.m. advising of my previous claim that still hasn't been fixed since July as well as my new emergency claim as of this morning. I also called the emergency line again and left another voicemail message advising of the emergency, as of approximately 11:38 a.m., no response via e-mail and no callback from the emergency response line. Update #2: The time is now 12:20 p.m. No callback nor e-mail response. I understand no e-mail response, it's the weekend after all, but for an emergency response telephonic line to take approaching over almost 2 hours? Not too happy... Update #3: The time is now 12:56 p.m., no callback from the emergency response line, even after leaving two voicemail messages. Update #4: The time is now 2:03 p.m., no callback. The on-call operator appears to be a "Yessenia", according to the automated voicemail response; she failed miserably today. I more than likely will need to seek an outside entity to come repair my A/C. Broward Factory Service failed miserably here today. Sunny South Florida is not a place where a faulty A/C can be ignored until a working business day. Rating changed to 1 star as of 2:06 p.m. Update #5: the time is now 8:04 p.m., no one ever called me. Officially done with this company. Such a shame, the owner really let the Broward branch go downhill. Update #6: October 17, 2022, 8:24 a.m., someone called back. I advised them I was forced to hire another entity to come repair the A/C. Update #7: Filed a complaint and asked for my money back."
"DO NOT USE THIS COMPANY. TERRIBLE SERVICE. I contacted them to repair a fridge that was not working. There is an elderly woman in our home who needs medication including food to be in the fridge. They did not care. It took them 2 weeks to call me to get the part. How can a person live without a fridge for 2 weeks? But wait the nightmare continues. After 2 weeks, the technician came and after tinkering for an hour realized the part was the wrong part. It now has been 3 weeks without a fridge, no one has called me and we had to buy a new one out of pocket as it was a danger. AND IRONICALLY I HAVE THE SUPPOSED " GOLD PACKAGE". I called to complain and the manager was going to call me. But to no surprise, nobody called! This company is a scam and I will be reporting this to my condo association to ban them from doing any service in the 100 unit building."
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