Geek Squad
About the Business
Geek Squad is a technology institution located at 21035 Biscayne Boulevard, Aventura, Florida, United States. Geek Squad Agents are your trusted experts when it comes to all things tech. Whether you need help with installation, repair, or troubleshooting, we've got you covered. You can bring your devices to us, or we can come to your home to assist you.
Our Total Tech Support membership is dedicated to supporting all the technology in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan for adding new tech or appliances.
We offer services such as phone repair, Samsung and Apple screen replacements, computer and tablet setup and repair, TV mounting and repair, smart home installation, appliance repair, gaming console repair, camera and camcorder repair, and more. Our Agents are available 24/7, 365 days a year to assist you online, over the phone, in your home, or at Best Buy stores.
Geek Squad also offers protection plans to ensure your tech stays in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get expert advice on your products and discover the latest tech innovations. Whether you need help with your computer, cell phone, smart home devices, or anything else tech-related, Geek Squad is here to help.
Photos
Location & Phone number
21035 Biscayne Blvd, Aventura, FL 33180, United States
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 8:00 PM
Reviews
"The Geek Squad is horrible. They contracted with me to come to my home to perform a service today. They never showed up and then they had the nerve to bill my credit card for a service that they failed to perform. It took 11 phone calls to their overseas call center to finally get them to remove the false charge on my credit card. I would Never use their services again. They were referred to me by Best Buy which also had terrible customer service. They should be ashamed of themselves. Zero Stars."
"I have appointment Yesterday for my iphone 7 plus replace battery , geek squad tell me if they open my phone and change battery and after the phone is not turn on they are not responsible!! This is crazy, what service is that?? I don’t know how this company do business? How can be part of Best Buy ? Maybe the technicians need more training? I am very disappointed!! After waiting 1 week for the appointment , really bad experience ."
"Worst service ever. DO NOT PURCHASE! After spending $200 for the service and being promised a no pain replacement if anything went wrong it was everything but! Spent hours on the phone with them to get a replacement charger for my Microsoft Surface and after a week and a half I have still not received the part nor have an update on when it's coming. If you plan on calling their tech support don't waste your time. They are useless and the calls drop all the time after waiting for hours. Again DO NOT PURCHASE this product. I recommend you buy the item directly from the manufacturer and get their extended warranty."
"Geek Repair appears as one of the possibilities of Apple Care. Following my experience, it is better to forget this possibility. After 11 days of bringing them the Ipad and paying the $ 52 corresponding to my apple care, Today I continued without any notification an I went to the Best Buy customer service and they did not want to attend me even though they are "costumer service", so I went to geek repair again, who was kind enough to give me the Apple phone number so that they could ask them directly. This is obviously the last time that I use Apple Care at Best Buy."
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