Hobart Service,

9100 NW 7th Ave, Miami, FL 33150, United States

"Requested repair for an issue with one of our kitchen equipment, still under warranty, several visits later issue still not resolved Will not be using this company again if we have a choice"

"By far the best service company I have ever worked with!! Responsive, professional, attentive and knowledgeable. they provide an experience unlike any other service company I have ever interacted with. I highly recommend this branch of Hobart Service to any end user or company considering them. Special shout out to Gina Warren who definitely excels and sets herself apart with her customer service! Miami Hobart Service will not disappoint!"

"Thank you Sergio Sanabria love my maverick factory order I was waiting a long time but it was definitely worth it Sergio was very helpful professional and a pleasure to work with all salesman should learn form him thank you very much Metro Ford"

"Scam company!!! I told exactly what is the issue with my mixer by phone. They could made their estimate by phone or via email, but they wanted my money. Jordan convinced me that when technician comes he will have oils and different parts with him in a car. He didn’t have any oils with him or parts. So, when technician came he told us he cannot be in the room where are different scents. I told him we use in our manufacturing process fragrance and essential oils. He spent with the mixer 3 minutes. He told me he cannot stand scents anymore and that he wants to sit in the office and work on his computer. He spent 3 minutes with the mixer and 10 minutes on his computer to give me an estimate. Travel charges raised to $173, they claimed $142 and never told me there is zoning for travel charges. He charged me 15 minutes for his work (3 minutes with mixer and 10 minutes on his computer). And he told he doesn’t have this part and oil for my mixer with him. So I paid $208 for nothing literally. STAY AWAY FOR THIS SERVICE."

"I've been going to this Miami store since aprox 2001. I buy and order parts for my customers, Including Arby's and other restaurants and bakeries. Never had any problems ordering or getting my parts, except most times I have to keep calling and even leave messages to get through on the phone. My complaint is that since 2016 a manager there who quit her Arby's job and started working for your company a year or two earlier has made getting and ordering parts very difficult. I've even gotten to the point where I have been recommending some of my customers to buy Globe instead. Her and I had a falling out after an incident involving me trying to get paid by one of her employees who asked me to repair his air conditioner at his house. At the time the employee's wife was pregnant and in the hospital. He said he was at the hospital and but I saw him 1/2 mile away from his house. The particulars are unimportant (although I still have all of the the text messages saved from her and her employee and myself). I am a customer and all I ask is for the manager to quit avoiding me and talk to me in a professional way. Personal grievances or grudges has no place in the work place. I also want to state that I don't like or have ever used profanity around Ms Maria , her employee(s) or anyone else there. Respectfully, Billy Carter"