Terry's Plumbing

"I had a slow drain in the toilet. I read the reviews of this company and decided to choose them despite all the warnings in the bad reviews. Kacey came over on the same day. He said there could be a blockage in the drain line. I told him our maintenance guy said there used to be roots in the pipe, what can he do if that's the case. He said he has a blade that can be installed on the snake to cut the roots off. To get on the roof and run a snake will cost $375. We agreed to have him run the snake. During the first snake run, we saw roots got out of the drain line with the snake. We ran the snake again and no more roots came out. At this point the blockage was gone. A few hours after he left, the blockage came back again. Then I remember we didn't use the blades at all. Had we used the blades, the blockage shouldn't come back so quickly. I called them back the next day, explained the situation, and asked if they can come back to run it again with the blades to cut off more roots. Kacey said he'll charge me another $375 for that. Kacey did mention there's no warranty for this kind of job. However if he did everything he said, our drain line shouldn't be blocked again after a few hours. On the phone, he declined he mentioned the root cutting blades. So I won't recommend this company for your job unless it's something urgent since they work "24/7" which I couldn't verify."

"I see a lot of mix reviews but my experiance my experience was nothing but great! Casey came to check if the pipes needed to be changed for the main water tank. At first he thought that is what he will be doing but then he said let me try something...  After opening and closing the main valve a few times the problem was solved! Thank you Casey for being honest! I am looking forward to my master bathroom remodeling and hope that everything will go as nice and smooth. Will be posting an updated review after its done ;)"

"Definitely recommend for any of your plumbing or installing needs! They put a brand new faucet in my kitchen at a great price! The technician was great, efficient and met all my expectations. Angela who answers the phone is very polite and makes sure she answers any questions you have! Very sweet. Overall great experience with this company. Will use again in the future."

"Now, when you need service really fast like in an emergency, I was so lucky to have Casey from Terrys plumbing come to my apartment and fix my water leak. He installed the water heater in the morning and left and then all of a sudden I had an emergency with my bathroom sink with a water leak underneath my bathroom sink so he took the time to go back out to shop for my faucet and came back the same day to install a new faucet and to fix my leak. He’s very dependable. He knows his craft and the staff is outstanding very friendly and personable. I will be calling him again when I need more plumbing! Again Casey thank you so much for everything. I really appreciate it."

"I have been using Terry's plumbing since May. My most recent visit inspired me to write this review. Monday I called Terry's to have a new shower installed. I had researched what would be required, and thought there was only one part of the job that my handyman could not do, involving what they call "sweating the pipes". Of course, the new shower required much more skill and experience than I thought! I asked for an estimate up front for both the shower and to diagnose and repair a slightly leaky toilet. I was very happy with Coulton and Casey. They gave me a free estimate in my home and a package price that was more reasonable than pricing the toilet and the shower separately. They did the work that day. Casey, who was new to me, is a master plumber. He is very professional, and funny, and Colton was his usual helpful and friendly self. I would definitely recommend Terry's Plumbing to my friends and my neighbors."