Rapid-Rooter Plumbing of Boca Raton 4400 North Federal Highway, Boca Raton, FL 33431

"On New Years Day, my water heater started billowing out streams of water. After shutting off the water supply, I called Rapid -Rooter. The manager, Jim called right back and came out the next morning and disconnected the heater, found another one that he had shipped overnight and installed it. Very pleased."

"They did like $7k work 2 months prior because plumbing was clogged. Called them for yet another clog which the guy(nice dude) obviously turned into a leak. They actually found about 3 feet of an old water hose that had been dropped down my pipe from the roof. Shouldn’t they have found that with the cameras they used 2 months ago? No one else has worked on it between then and now! Anyways they charged me another $1k this month and although they cleared the clog they say more water hose may be in the line…."

"The techs were actually early! It was nice to have them fix my plumbing problem. They are very friendly and professional. Hoping to use them again. They cleaned up and left the job site immaculate. This company was great!"

"Charged us $350 to take a look at our water pipe leaking and did not fix our problem!! Stay away was originally told $65 for the service call and the technician was very aggressive over his car being broken into allegedly (Which is another problem in this self). Very unprofessional for wasting 2 hours of our time and not doing anything to fix our problem and still having the audacity to charge us for taking a look at our leaking wall."

"11/3/21 Edited to add that after my bad experience with your new plumber Dimitri from yesterday, Bo came out today. Bo was very professional and knowledgeable and fixed the drainage without the need of replacing the parts. Thank you for your work Bo. I highly suggest to train better your new employees not only on plumbing but also on how they talk to the customers. 11/3/22 We called them to fix the low water stream from one of the bathroom faucets. First he was claiming it was the water heater causing the problem which didn’t make sense because the rest of the faucets in the house are working great. All he did was to clean the little piece under the faucet from sediments and the stream was fine but while doing his job he pressed down on the drainage and it had clogged now. So he fixed one thing and damaged another and is asking that we have to replace the drainage when it was totally fine before. Then he claimed to charge $165 for cleaning the faucet tiny piece. Horrible customer service. Will never recommend you or use you again. Now I have to get another plumber to fix what you damaged."