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Cellairis
8021 Citrus Park Town Center Mall, Tampa, Florida 33625
About the Cellairis
Cellairis is a leading cell phone and electronic repair shop located at 8021 Citrus Park Town Center Mall in Tampa, Florida. Our team of expert technicians is dedicated to providing fast and reliable repair services for all your electronic devices. Whether you need a cracked screen fixed, a battery replacement, or any other repair, we have you covered. Visit us today for all your cell phone repair needs.
Photos of Cellairis
8021 Citrus Park Town Center Mall, Tampa, FL 33625, United States
Opening hours of Cellairis
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
00:00 - 18:00
Reviews of Cellairis
"I was searching for a new phone case today and Shane was there to help me. He was quick with service and he offered me a new glass cover for my phone! Thank you Shane for making this a great experience today!!"
"I love these cases! I drop my phone pretty often--even on tile--and I've NEVER had an iPhone screen crack because I've NEVER used anything other than a Cellairis case. Ray helped me out and he was very nice and patient with helping me choose the perfect case :)!"
"Funny bearded guy Shane was so helpful. He showed me several cases and provided me a tempered glass cover to protect my phone. Great service! Will be back!"
"I was pleasantly surprised to find this gem of a place here in the Citrus Park Mall! Got a fantastic price for the IPhone items I was looking for, and Shane was very polite and helpful, and went over and beyond my expectations! I highy recommend that you check out Cellairis if you need any smart phone accessories!"
"DO NOT WASTE YOUR TIME OR MONEY HERE, our phone was handed back in a worst condition than when we took it. If you have an iPhone, go straight to the Apple Store and if you don't, go to someplace that has an actual guarantee on their work. My wife is a stay at home mom and so needless to say, her phone is vital in case there's an emergency with the baby. Her screen cracked and we took it here. From the same night, we started noticing a change. Although the screen was replaced, the phone was overheating (never saw that warning sign on an iPhone) and an 100% battery was now dying in an hour. We had never experienced this before we got our phone "fixed" by this place. When I took it back, the employee Shane Sparks immediately said "that's not our responsibility", before he even heard the full story! This guy may know phones but he's obviously never learned customer service which is vital for any Small Business. I was told to go back home and do a software update. He then told me "if that doesn't work Mani ("the owner) will go to the Apple Store with you to get this fixed" (seriously?). After doing the update, everything remained the same. I didn't have time to go back and forth so I just went to the Apple Store directly. After paying $130 to get the screen replaced (phone has been perfect since) I go back for a refund and show Shane and Mani my Apple receipt. I was then told "we need our screen back for a refund". I jumped through their hoops, go back to Apple, get the screen and when I return to Cellairis (4th visit), Shane Sparks (who claimed to be the manager) says he has to call the owner, claiming "this isn't our screen". I asked to speak with the owner twice and Shane rudely said "no" both times (he was being this rude with other customers right there). After wasting another half hour waiting for Mani to contact Shane, Shane makes his own calculations on what to refund me and gives me $50 less than what I originally paid!! Mani needs to teach Shane about customer service. Mani, if Shane would've allowed me to speak with you, I'm confident I wouldn't have had to leave this review on this site or any other site. Make sure if you ever hear anyone thinking about going to any Cellairis (ESPECIALLY THIS ONE in Citrus Park), you let them know you're potentially paying money to have your phone returned in worst conditions and without any true guarantee."
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