Comfort Plumbing Service, INC 2821 Gibson Road, Jacksonville, FL 32207

"It is 9am and I wake up to knocking and a doorbell. I do not answer as we are not expecting anyone. Then I hear someone trying to get inside my home through the door code. Multiple attempts. Terrified I look outside to see it’s your plumbing company. I answer the door and they’re confused that people are living here. I called your company immediately afterwards asking why they would not call the resident first to set up an appt. The VERY RUDE AND UNPROFESSIONAL front desk woman answered. I immediately asked her why they would send someone out without calling first and all she did was continue to ask my name and said I sounded crazy. I told her the property address and she continued to be rude to me and proceeded to hang up. I called back and I asked to speak to a manager and she says she is one and the owner will call me. Instead I get the same man who came to the door calling me and said the owner was out of the country. So she’s a liar as well. Clearly you all had our number as he called me. You see a car out front, welcome door mats but think this place is vacant. Which is interesting since you all knocked and rang the doorbell multiple times. Absolutely ridiculous! And to the front desk woman, I’m sure if someone tried entering your home multiple times you’d be upset too. But looking at the other reviews it seems hanging up on people is your thing. I’d give this place a zero if I could. Attached is an email from our property management company stating, they’d make sure the vendor would reach out to us and schedule an appt."

"I do not remember the name of the plumbers that came to my house but they were quick and efficient and clean and they did their job properly. I am very pleased with their service. I was confused when they first showed up because my landlord hired a third-party service to Send out a different company without telling me that is what was going on and they were nice enough to contact their office to ensure that I was properly taken care of and to clear up any confusion that I had. While the 3rd party communication was trash, this company’s technicians were very nice and did a great job."

"I'm leaving the same kind of comment from the other gentleman about your driver, let me be clear your driver almost made me and 2 others wreck. If I ever see that a#$%^ole again I'll be sure to educate him with the only thing losers like him get.....pain. Keep that head on a swivel."

"Your technician almost took myself and 2 other drivers out on 295 southbound weaving in and out of traffic 6:10pm 4/09/2021 going atleast 90+ mph. Your office doesn't answer the phone so here you go."

"The plumber was very patient because my pipes were so clogged up that he came back to finish the problem. His name is lido? The price was very reasonable."