Beaver Home Services 216 Industrial Loop South, Orange Park, FL 32073

"This business is a scam. STAY AWAY! It took us over 6 months to get our roof, our insurance gave us a fight for 3 of those 6 months. Our roof was approved in January to be redone by our insurance, Beaver did not take care of our roof until April 2023. We have had a leak in the back room we did not know about until recently since we never use the room. The ceiling and carpet were soaking wet. We called Beaver and they claimed the fireplace was leaking, which it is. However, they refuse to replace it. It was our understanding when our insurance paid them over $30,000 to redo our roof which is under 3000sqft, that it would include redoing the chimney cap, since it is apart of the roof! They refuse to fix it and claim they do not have a general contractors license to do it even if we paid them. Now we have a rotted chimney, rotted plywood, stained ceiling & carpet. If this was an issue prior to the roof being replaced, it was never mentioned to us. They are the worst company to work with and they are like politicians, always giving a round about answer so they do not have to repair the damage they caused and never fixed."

"If there was a ZERO star review, that will be the one I will be choosing to rate this company!!! ***Beware of Unprofessional Practices*** I regret to say that my experience with this roofing company: Beaver Home Services has been overwhelmingly NEGATIVE. The issues I encountered span various aspects, leaving me deeply dissatisfied with their services, management and customer service. 1. Lack of Professionalism and Punctuality: The communication with this company is abysmal. After signing the contract, getting in touch becomes a herculean task. They rarely answer calls and take an unreasonably long time to respond to messages. The evasion of questions is a persistent problem. I started the process on Sept 2023 and they responded to my calls by December stating they will had everything done in one month from that call and had to wait until the end of April 2023 to have my roof replacement done. 2. Surprise Visits and Invoicing "Shenanigans": Months of silence since signing the contract on September 2022 followed by unexpected visits to my roof with materials on April 2023 is unacceptable. Their invoicing practices are deceptive and unscrupulous. Initially presented with an estimate, I later discovered they had increased the cost they charging the insurance company, only to backtrack and ask for an additional supplemental payment of more than $2,000. They kept sending emails with invoices stating I owed them $3,387 (even after the insurance paid their portion and I paid my portion responsibility). When I talked with them stating what the insurance company told me about the amount, they decided to change the numbers that same day, sending me another invoice of $5,398, because there was an error on their end putting the numbers on their system. This bait-and-switch tactic is both unethical and financially burdensome. That's without mentioning that they stated that "whatever amount" the insurance company send me, even if it's higher than their invoice is theirs and they will change their invoice again. 3. Property Neglect: During the process, they demonstrated a lack of consideration for my property. I lost count of the amount of loose screws left on my driveway and we picked up with a big magnet; which led to a damaged tire on my van. The crew was really inconsiderate when entering to our property thru our fence, breaking the wood door which required fixing. The absence of care and attention to detail is evident in their work. There is so much lack of transparency and accountability which is inexcusable. I strongly advise against using this company under any circumstances. While the immediate visual result might seem "satisfactory", the long-term consequences of stress and financial implications are detrimental. I hope none of you have to learn from my experience and avoid the headaches that come with dealing with this roofing company: Beaver Home Services."

"Our new roof experience was stellar. Tanner and this amazing Installation Team knocked our roof out in 12 hours start to finish."

"I contacted Beaver Home Services for roofing inspection and ended up getting them to replace our roof. Cory Williams coordinated the whole effort from start to finish and made sure to keep me abreast on the process. The day the job started the roofers were here a the crack of dawn ready to start work, working sunrise to sunset tearing off the old roof, then the next morning came out to install the new roof. Thanks to Beaver we have a beautiful new roof!"