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Touchton Plumbing Contractors Inc
416 Ryan Avenue, Jacksonville, Florida 32254
About the Touchton Plumbing Contractors Inc
Touchton Plumbing Contractors Inc is a reputable plumbing institution located at 416 Ryan Avenue in Jacksonville, Florida. As professional plumbers, they offer a wide range of services including installation, repair, and maintenance for residential and commercial properties. With years of experience and a team of skilled technicians, Touchton Plumbing Contractors Inc is dedicated to providing top-notch plumbing solutions to their customers. Whether you have a leaky faucet, clogged drain, or need a complete plumbing system overhaul, you can trust Touchton Plumbing Contractors Inc to get the job done efficiently and effectively. Contact them today for all your plumbing needs in the Jacksonville area.
Photos of Touchton Plumbing Contractors Inc
416 Ryan Ave, Jacksonville, FL 32254, United States
Reviews of Touchton Plumbing Contractors Inc
"Our experience with Touchton Plumbing was nothing short of fantastic. Truly excellent customer service (Matt was great) and we won't hesitate to reach out for future needs. Thank you!"
"I was working with A Water Heater Specialist (who are awesome!) and they needed to refer out some work and recommended Touchton Plumbing. The rep from A Water Heater Specialist was kind of enough to call ahead and discuss the issue and need with Touchton Plumbing to ensure they would/could handle the job before providing me the contact information to schedule. I called the same day the information was provided to me. The woman who answered for Touchton stated that she was familiar with why I was calling. She actually put me on hold while we were on the phone to check with the manager to ensure they would be able to handle the job, again, and within the timeframe she was quoting me. The answer was yes. This was Thursday August 31st. I was told they could complete the job by the following Wednesday, Thursday at the latest as Monday (9/4) was a holiday. Fine, no problem. The next day - I receive a call from the manager informing "Due to staffing we aren't going to be able to accept the job." I said - is it due to the time frame - willing to extend the time frame if needed. His response "No. We just...(fumbling his words trying to find an excuse)....we just don't want to take the job." I'm not about to argue with anyone over it so I just said okay and hung up. That was terribly unprofessional though and I would NEVER consider using a company who would do this - accept a job twice. Confirm their willingness to do it..twice. Then call the next day and cancel because "We just don't want to take the job." Wow. What poor customer service. If you can find someone else who is reliable, choose them. Save yourself the headache."
"I spoke to the ladies in the office and as always they were friendly and professional and were able to schedule my appointment around the showing of my home. Phillip showed up on time and was able to complete 2 jobs in an hour less then expected saving me over $100. Touchton plumbing has done several jobs in our home over 20 years of owning this house and they are a great company who I would not hesitate to recommend to anyone who needs plumbing work done."
"Touchton has done lots of repairs to our home over the years - clearing drain lines, unclogging toilets, fixing leaking pipes, fixing pesky garbage disposals, replacing faucets inside and out. Whatever the need, we've always had good service, even for a couple of challenging situations in our old home that sits on slab. The office staff that do the scheduling are wonderful and pleasant to work with and always do a good job communicating. The technicians are knowledgeable, courteous and efficient and pride themselves in doing quality repairs. It's nice to see the same faces too on service calls! I ventured out once to try a "budget" plumber that was less expensive (and not by much) and had to call Touchton out to repair their repair. Lesson learned. Value for the price is fair and worth a few extra bucks. I never feel taken advantage of for after hours and evenings when the inevitable happens. I recommend Touchton to anyone who asks me who we use for our plumbing needs."
"We found a leak during a renovation. They were quick to determine the cause and a solution. They quoted me for the repair and scheduled for the following week. They were on time and thorough. They had to do some minor additional work. But even with some uninterrupted changes in personnel, they were able to finish on time and on budget. The foot print itself was also minor compared with the work they had to do. They were very professional and friendly. I will absolutely use these guys again."
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