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ARS / Rescue Rooter
18720 Southwest 108th Avenue, Miami, Florida, United States
About the ARS / Rescue Rooter
ARS / Rescue Rooter is a trusted general contractor located at 18720 Southwest 108th Avenue in Miami, Florida. With a reputation for excellence in residential and commercial construction projects, ARS / Rescue Rooter offers a wide range of services including plumbing, HVAC, and electrical work. Their team of skilled professionals is dedicated to providing top-notch craftsmanship and exceptional customer service. Whether you need repairs, maintenance, or a full-scale renovation, ARS / Rescue Rooter is the go-to choice for all your contracting needs in the Miami area.
Photos of ARS / Rescue Rooter
18720 SW 108th Ave, Miami, FL 33157, United States
Reviews of ARS / Rescue Rooter
"The company has good customer service but the dispatching could use improving. They did not send the technician within the desired time frame and sent the technician almost 3hours after the desired time span. The Technician Lorenzo T Hernandez was phenomenal and very respectful also gave recommendations worth considering regarding the AC unit."
"ARS is quick and efficient. They take the time to listen to their customers and provide the necessary solutions. My Comfort Adviser, Ronald Desir, was amazing. He took his time and did everything that he could do to make sure we were satisfied. The install team took their time and did a great job with getting us situated. They took their time and didn't do a rush job. They also took the time to clean up during/after the job was done, and teach us bout the unit and our Nest Thermometer. I will definitely recommend."
"Javier the technician and Chris his trainee were great, explained everything they were doing and the prices of the parts and labor and let me decide. Very satisfied with both of them. AC unit works great now."
"Gustavo the technician was great. He was patient, meticulous, and thorough. Gustavo gets a 5/5. The call center is a disaster. The initial appointment I made they did not schedule in the system. Called and had it rescheduled for the next day. It was 8pm and no one had showed. Called and again the didn’t know what I was talking about. They finally dispatched Gustavo that night. That weekend I called again because the AC was still having trouble. They scheduled Gustavo for Monday. Monday night I’m calling again because no one showed. Call center had no clue. They even went so far as telling me he showed up and did the job. Next morning dispatch called to inform me Gustavo was sick which is why he didn’t show but would be coming after 4pm. Gustavo showed up later that evening and apologized. He did inform me that at 6pm Monday he called dispatch that he couldn’t make it to my appointment because he was not feeling well, so dispatch could call me. They never did. This isn’t the first time I have problems with their poor communication and record keeping. Just recently I ordered filters and didn’t receive them until 3 months later. Each time I called I had to rehash the entire story. Every time I call the person I speak to is clueless even though the have my information pulled up. They need to get their call service squared away."
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