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Geek Squad
10760 Northwest 17th Street, Miami, Florida, United States
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About the Geek Squad
Geek Squad is a technology institution located at 10760 Northwest 17th Street, Miami, Florida, United States. Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to install and repair products in your home.
Total Tech Support is a membership program dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances.
We offer same-day repair services for Samsung and Apple devices, as well as computer and tablet setup, TV mounting, smart home installation, appliance repair, and gaming console repair. Our experts can also assist with camera and camcorder repair, as well as setting up iPods and MP3 players.
Geek Squad provides an unmatched level of tech and appliance support, with Agents available online, on the phone, in your home, and at Best Buy stores 24/7. Geek Squad Protection ensures your tech stays working like new beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your product. Explore our Geek Squad tech tips and Intelligence blog for expert advice and stay up-to-date on the latest tech innovations.
Photos of Geek Squad
10760 NW 17th St, Miami, FL 33172, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"They had me wait in line for 40 minutes to disappear in the back and come back and tell me that they didn’t have the part for my repair. Avoid coming here for your Apple products at all costs. This is not an apple experience. Go directly to an Apple Store if you have a choice. Waste of my time and gas. What’s more upsetting is the fact that they have appointments and you still have to wait. Almost an hour to get served to then be told they can’t help you. Absolutely ridiculous. Wish somebody had warned me."
"The GeekSquad at Doral BestBuy did a fantastic job with our desktop and laptop repairs. The whole process was seamless, from scheduling our appointment, keeping us informed, to pick up. They clearly explained what they did and made sure everything was in good working order when we picked up our gadgets. Very courteous, professional, and patient. We have been satisfied customers for years, and will continue to come back for all our tech support needs. Thank you!"
"GEEK SQUAD can not and will not repair any Samsung phones. The only option they offer you is to get a replacement phone paying a $199 deductible. (in case you just have a cracked screen/glass even if the screen still works). SO for IPHONE owners maybe Geek Squad Mobile Insurance is not bad but for SAMSUNG phones owners definitely is the worst mobile insurance ever."
"I feel the need of sharing what happened to me yesterday at this best buy Geek Squad. Since there was no appointment in an actual Apple Store I went ahead and schedule the appointment with them. I have an IPhone 8 plus which I bought less than 6 months ago, so it is still under factory warranty. When they inspect the phone the guy told me it has a water damage and since they are not water proof the only option I had was to get a new phone and pay $400, because water damage is not covered under the 1 year warranty with Apple. And that if I took the iPhone to an Apple store they will charge me the same $400. I was so pissed at them because how were they so sure that I took the phone under water? I left the store (and thank god I did) and took my phone to a T-Mobile store. They inspect the phone there again and the lady told me to take it to an Apple store because she didn't see any water damage to it. Long story short, once in Apple at Aventura mall, the super nice lady did the necessary tests and gave me a new phone because they couldn't find what was wrong with my phone and they replace it because it was covered under the warranty. PLEASE help me report this since I can see now that I am not the only one who have had an issue with these people."
"BEWARE ! ! ! make yourself a favor. Do not bring your computer here. I bought a brand new laptop at this Best Buy and one week later it was not booting. I brought it to geek squad and they wanted to charge us over $200 to get it fixed even though it was new and we bought the extended warranty. I decided not to proceed with them and contact the manufacturer who solved the problem over the phone and remote assistance in minutes at not charge. I was advised by this geek squad that the manufacturer will not cover software problems. If you want your money stolen, come to this Best Buy and geek squad"
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