HRI Naples AC & Gas Experts 2403 Trade Center Way, Naples, FL 34109

"This company is a SCAM. BE ALERT. BE CAUTIOUS. THEY COLLECT D.PAYEMENTS AND NEVER COMPLETE THE WORK! AND IF WORK IS COMPLETED, ITS NOT DONE CORRECTLY"

"HRI is the company to use. The y give fair and reasonable pieces but what really blew me away was how professional the entire staff is. After they installed my new AC , two years later i had them come out and check it Loui came out on a Sunday (my only day off) and Loui was all Pro and had my AC running like new Thank You HRI"

"Our experience with HRI was wonderful. I usually don't really like dealing with Heating/AC companies, as I've had some terrible experiences in the past. Both the lady on the phone who set us up and the technician from HRI were polite, respectful, informative, timely, and reasonably priced. They installed a "sanuvox sr" purifier and we already notice a difference. Would recommend, and will continue doing business with them in the future!"

"Outstanding service. Mark was very knowledgeable and experienced with the issue we were having with our outdoor fireplace. Received a quote of $2500 from another company to replace the burner (parts & labor). HRI was recommended to us by another reputable company and diagnosed the issue and fixed the problem in minutes for just a service fee of $125. We’re thrilled to have found them; and highly recommend them for all your GAS or AC repair work!"

"5 stars is not enough to express my gratitude to HRI. I had a very, surprisingly, positive experience with HRI over the last few days! I bought a home in Oct of 2018 that had a total renovation by the "flipper" real estate agent who was selling the property. We slowly started to find things in the home as we lived here that were not done, well... properly... during the flip. One of these things was the A/C duct work in the VERY small attic. After discovering that certain ducts were not even connected and tied into the system, and that we had a huge "leak" that was causing us to cool the attic, instead of our home, you can imagine how frustrated a new home owner can be. Because these issues fell under the category of "shoddy work" on the contractors' end, I immediately got the information and contacted the business responsible on the building permits - HRI. Now, this is where my experience got REALLY GREAT with HRI. I gave them a call after 5pm on Saturday, and their owner Mark actually answered the phone! He was super nice and helpful and cordial about the situation and promised that, if it were something that they did wrong, they would fix it. Mark was familiar with my home and the problems involved in the job with the small attic space, he told me to call back on Monday and they would have someone out on Tuesday Morning. And that's EXACTLY what happened. Their technician showed up and did an amazing job. He climbed right on up there and did his job. He said "I don't really know what happened up there but I just found problems and I fixed them". I don't believe the tech that did the initial work is still with the company, which is probably the best. My home is finally comfortable to live in, every single room is the same temp all at once! Which is a new feeling! Good on HRI for being a stand up company. I will definitely be recommending them to everyone, as well as sending their info to my realtor as well as my father (who is a head of construction at a large company) and letting as many people I know how great this experience was, when it had the potential to go the complete opposite direction."