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Dr. Kool Air Conditioning & Refrigeration, LLC
10911 Harmony Park Drive, Bonita Springs, Florida, United States
About the Dr. Kool Air Conditioning & Refrigeration, LLC
Dr. Kool Air Conditioning & Refrigeration, LLC is a reputable general contractor and store specializing in air conditioning and refrigeration services. Located at 10911 Harmony Park Drive in Bonita Springs, Florida, they offer top-quality products and expert installation services to meet all your cooling needs. With a team of experienced professionals, Dr. Kool is dedicated to providing reliable and efficient solutions for both residential and commercial clients. Whether you need a new AC unit, repairs, or maintenance, you can trust Dr. Kool to keep you cool all year round.
Photos of Dr. Kool Air Conditioning & Refrigeration, LLC
10911 Harmony Park Dr, Bonita Springs, FL 34135, United States
Reviews of Dr. Kool Air Conditioning & Refrigeration, LLC
"We needed a whole new a A.C unit, new duct work and additional returns added to our house on Monday morning Tony with Dr. Kool had a crew by 9am starting to tear out our old system today is Friday and those same hard working guys have now finished the job. Me and my husband Brian couldn’t be happier!! The guys were efficient, had a great attention to detail, they were very good at keeping the mess from the whole tear out to the install to a minimum, everyday after they were done they cleaned up after themselves. They exceeded our expectations and we will continue to use and refer them!"
"used this company on the recommendation of a neighbor because the company i had used in the past that wasfamily owned was sold and sent a crook salesman to do preventive service and he tried to sell me 2500.00 worth of equipment i didn't need, so i sent him packing. Dr.Kool did a great job with a great service rep . the rep was very thorough and very personable. I highly recommend them."
"I was referred to Dr Kool by a friend who thought highly of them through his experience and I’m so glad I had them out. I thought I had a potential mold issue when another HVAC wanted to charge me several thousands for an infrared system add on. Dr Kool (Anthony was tech) advised that I didn’t need to spring for that right away. With regular maintenance and filter changes I may not have a mold issue at all! I love that they were not after a big equipment sale right away and seemed very honest to me."
"I’m writing this review not because I must but because I want to write it. I had the pleasure to work for Dr. Kool AC. Although, I will longer work be working there, I’ve had the unique opportunity to see the business from the inside. Mark (Dr. Kool) and his wife, Jennifer, are two of the most honest and ethical people I know. As a result, they expect nothing less from their employees. Their Operations Manager, Luis, makes sure the amazing crew is properly trained and adheres to the same business ethic as Mark and Jennifer. If a customer is not satisfied with a service, not only do they want to know, they will do everything in their power to make it right. It’s been a blessing working for a company that cares about their customers, employees and their community. Their generosity and “giving back to the community” is not something they broadcast. But take it from me, they are the real deal. Maintenance service calls are handled professionally and help to keep the customer’s AC unit running smoothly. It also helps them identify possible issues before they become a problem. The office staff (Tony, Skylar, Aelita,Teresa and Anthony) are always courteous and professional. Like Mark and Jennifer, they do truly care about the customer. So, although I’m saying good bye from working with them day to day, they will always be my choice for air conditioning service in my home."
"Awesome company! We recently started the maintenance program with Dr. Kool. Gary was out this week for a maintenance visit and he did an outstanding job servicing our unit. In fact, our coils have never been cleaner (outside of when it was brand new) :) The scheduling process was also very smooth as it's easy to get in touch with someone for scheduling. On Saturday we had something pop up and Elijah came out right away (within an hour or so of contacting them). He was absolutely wonderful - very knowledgeable, precise, explained everything along the way (and in a way that I could understand and was so caring) and thorough in resolving the issue. Thank you Elijah and Gary! I feel like our AC is in good hands with Dr Kool and happy to support this knowledgeable, professional, prompt and honest company - good people."
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