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Service Department
3500 Bee Ridge Road, Sarasota, Florida, United States
About the Service Department
The Service Department at 3500 Bee Ridge Road in Sarasota, Florida, is a trusted car repair facility offering expert services for all makes and models. Our team of experienced technicians is dedicated to providing top-notch maintenance and repairs to keep your vehicle running smoothly. From routine oil changes to complex engine diagnostics, we have the skills and equipment to handle any job efficiently and effectively. Visit us today for quality service and peace of mind on the road.
3500 Bee Ridge Rd, Sarasota, FL 34239, United States
Opening hours of Service Department
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 16:00
Sunday:
Day off
Reviews of Service Department
"Made an appointment by phone for a tuneup. Arrived for my appointment and my car never moved for two hours. Service advisor checked and found out they didn't realize I was waiting at the dealership for service to be completed. He had the car put in service and then came to inform me they didn't have all the parts to do the tuneup. He asked if I wanted them to order the parts and I said yes. It has been 7 business days and I have not heard if parts are here or an update on the order. Service advisor asked if I called to make the appointment or made it online. I'm not sure which way to make an appointment to get the service requested with the parts needed. I wish I had checked the reviews on here first before wasting my morning at this dealership, I would not have tried to use them."
"Been waiting for over 2.5 hours for just an oil change. Made an appointment 2 weeks ago. What’s the point of making an appointment for a service that should take less than 30 minutes for me to sit here 2.5 hours and they are just now getting the car on the lift to change the oil?"
"Car was towed in. Quoted us $179 for a diagnostic. When they told us $800 plus for a starter we decided to do something different. When we went to pay for the diagnostic it was $249. Shop supplies? Give me a break. I feel ripped off. We will never ever darken their door again. Lost my business. See you. Bye-bye"
"People that work in front desk are great, the assistant manager is great; however, the manager Alan is not helpful at all. They put the wrong battery to my car making the terminal positive to lose contact. My car stopped many times while driving, and lights turned off and on many times. I went to their service many times to fix the issue and they always said everything is good. Mr. Alan did not care anything I told him. One day my car stopped in the middle of the highway in Tampa and I was not be able to move the wheel (wheel was locked), so I went to Hyundai in Tampa and they found out the mistake (after two weeks). A mistake which was made it by Hyundai in Sarasota. I spent money in Tampa to fix this issue and paid for a rental car for two weeks. The problem was that they put a battery that was not meant for the model of my Sonata 2015. I made an appointment to talk to Mr. Alan about all what I had to pay because of their mistake. He changed my battery but refused to pay what I had to pay in Hyundai Tampa for their mistake. I spent over $500 for their mistake. Since the last time that my car stopped because of the issue of the battery, the lights of the dashboard are on and the sensors for blind points are not working. He does not care, he would recommend you to take the car somewhere else to find the problem, and once you know the problem spend the money in his location. I loved my car, but I am changing it for a Nissan after the awful service in this location."
"This is the worst service department I have ever been too. I was ignored when I pulled in. One woman in the intake section (Megan) was phenomenally rude. My service man Dan doesn’t appear to know what he is talking about. The repair guy is currently “STRUGGLING” with the replacement of my door handle. I am already here 4 hours. I guarantee that when I take my car elsewhere they will suggest that the repairs they cited are not necessary.. I do not make complaints like this normally. I have never been treated this badly. They do not deserve 1 Star."
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