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The Beanz Man
4592 Ashton Road, Sarasota, Florida, United States
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About the The Beanz Man
The Beanz Man is a locally owned and operated business located at 4592 Ashton Road in Sarasota, Florida. Since 1996, we have been the premier espresso company serving the West Coast of Florida. Our services include sales, service, repair, and maintenance for both commercial and residential espresso machines. We have a wide range of parts in stock at our Sarasota location, which also houses our service center, parts depot, and retail store. Come visit us to explore our selection of reconditioned equipment, coffee, and accessories, and enjoy a complimentary espresso while you shop. With over 20 years of experience, our team is skilled in repairing all types of espresso machines, coffee equipment, and grinders. If you have any issues with your espresso or cappuccino machine, give us a call - we are here to help!
Photos of The Beanz Man
4592 Ashton Rd, Sarasota, FL 34233, United States
Opening hours of The Beanz Man
Monday:
09:00 - 14:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of The Beanz Man
"CAUTION!!! Wait!!! Do not use this vendor!!! The owner who repairs the machines is out of the country and has his brother working on the machines and has no clue what he is doing. After 3 attempts to fix the machine and after 3 trips down to Sarasota (from Safety Harbor? A 3 hr round trip, gas and tolls n, they could care less that the man impersonating the owner, said that he fixed my machine. I took it home the first time with no change. The machine was never repaired. The second time, they said the machine is fixed and they left a steamer part on the machine. Brought the machine back home and it’s still not working. The steamer is not frothing properly. I’m back the 3rd time and they said the machine is working. I brought my brother with milk with me to make shire the machine was working. Guess what? It was still not working properly. I was frustrated and could not believe this man was lying to me. This man who is saying that he is fixing machines has no clue as to what he is doing. I told him that he is a fraud! The Better Business should shut this business down. I’m thinking of reporting them to the BBB! After trying to understand what has happened and absolutely frustrated, the brother said to me…take your machine and they refunded my $200. So, at least they gave me my money back. I was thankful for that. Also, if you look at all the machines that are sitting on the tables when you walk into the store, look at the date on the invoices, some are from June, July, August 2023. They make you think they have all these machines that they worked on. Why have the owners left these machines there? They are machines that probably could not be fixed so the customer just said not to fix it and they charge you the $100 minimum service charge. This is the way they are staying afloat. You have to pay this before they begin any service on the machine which is an outrageous amount of money. My NEmew York guy who repairs my machine charged $35/hr. Until the actual owner is back in the United States, I would not go to this vendor. If you ask the woman who is managing the store, ask for the name of the owner and make sure that person is working on your espresso machine. Good luck!!!"
"3 unreturned messages left over a 2week period had to call another company. Thats a sign im better off not to do business with them anyway."
"I was so happy that they were able to fix my ‘beloved’ espresso machine, and in a timely manner. Also, it did not go unnoticed how nicely the machine was cleaned. Very impressive service!"
"I have used these guys a few times over the years. The consistency of their work, care and customer service is without peer. I highly recommend them!"
"This is the worse vendor I deal with. They are horrible at customer service, take forever to respond to you, and the service call is so bad that I got to use another company. I paid for the plan, and can't even use it. I never write reviews, but I read them. I wouldn't be doing justice to those who are thinking about this company by not writing a review. They are HORRIBLE, find someone else. If you do find someone better, please let me know. Everything is great until they get your business and then you don't hear from them. I wish I can give them a 0. I have tried calling a few times they take forever to respond, several members on my team receive the same treatment. We had to use another service company at least 4 times and this is less than 8 months. DO NOT DO BUSINESS WITH THEM."
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