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Quality Control Air Inc.
4240 James Street, Port Charlotte, Florida, United States
About the Quality Control Air Inc.
Quality Control Air Inc. is a reputable general contractor located at 4240 James Street in Port Charlotte, Florida. With a commitment to excellence, our team specializes in providing top-notch quality control services for air systems. Whether you need installation, maintenance, or repair, our skilled technicians are dedicated to ensuring optimal performance and efficiency for your air systems. Trust Quality Control Air Inc. for all your air control needs in the Port Charlotte area.
Photos of Quality Control Air Inc.
4240 James St, Port Charlotte, FL 33980, United States
Reviews of Quality Control Air Inc.
"They lie and will trick you . They never provided me with an invoice. The maintanance man Rick Lamb hard saled my Disabled Veteran husband to install a new 4 ton unit when i had my previous Trane unit was covered under Home Choice Warranty, He had him sign for added ducts and vents to our lania, which I told him I was planning to get a splitter for the lania. He signed him up under a 0 interest credit, which we didn't need.. He did this behind my back while I was on a phone call.He played my husband against me by nsisting that I also sign for the credit. When I told him i was going to cancel the credit and i was planning to refuse the installation, he told me I would be charged. As it got hot out, we realized the added ducts and vents didn't work adequately. I had to turn the thermostat to freeze me in the house to make it comfortable on the lania and leave the sliders open.I called to complain and I was told I need to send a copy of the invoice ( which i never received I. had sent an email to the owner shortly after the purchase, and all he sent me was a certified warranty) They denied installation of the additional ducts and vents. Why would I use 2 different companies except if I got a splitter like I wanted? I tried calling the installation guy, and Rick had no response. I should have taken them to court. I apologize I didn't warn people sooner.Im sending 2 pictures to show they didn't replace the cracked dry rotted insulation and never cleaned the algae off the unit during maintenance. The only issue with my other unit was it needed freon added and possibly had to replace a part on the inside handler due to a leak. I had to replace it once back in 2012. I had more issues but too much to mention. STAY AWAY!!!"
"Amit Patel, service tech for Quality Control air came out to do a routine service check. Advised me that he "speaks direct" which apparently means the conversation will be liberally peppered with curse words. S@%t and F%#K might be acceptable for sporting events and bars, but it shows an extreme lack of professionalism & respect when speaking to customers and reflects poorly on the company. He also tried to sell me a new air conditioner that I did not need."
"We have a service contract (which we found was much cheaper for same service elsewhere) and have had to call them back after every service visit for not completing the work. This time when “Jim” returned he was rude and very disrespectful. Obviously angry that he had to return. They said our filters did not have to be changed after 6 months as they were not dirty. My sister checked one and it was filthy. Jim told me we should change them ourselves every 3 months! I am 75 and my sister is 78 and he wanted us to go up on a very high ladder to change them. I called the office to complain and was promised a call from the manager/supervisor 2 weeks ago. I am still waiting. When I asked Jim if he was a manager his exact response was,”No, but I should be!” No he shouldn’t and I told the office he is never to come back. I wouldn’t recommend this company to anyone."
"I have been frustrated with prior air conditioning vendors because 1. some will say they are available 24 seven and are not and 2. others have very long wait times and excessive fees for regular maintenance. So when I received a promotional notice in the mail, I called them because I had not had any maintenance in a while. They came and checked things out and everything worked fine until a few weeks later I started having downtime on the unit. They were very professional when they came three or four times And did not charge for the visits. On the last visit, I watched the expert take the little computer board off of its mount and saw a gecko that had been fried on the back of the computer board. Because the computer board was not completely fried It still functioned but not properly. The charge for a new computer board in my opinion was reasonable and there was no charge for labor. It has been a few months and everything has been working properly since their last visit. I am not in the habit of writing reviews, but I wanted to give praise when it was due."
"The company that installed our AC and serviced it for several years was sold to Quality Control Air so this is our first experience with them. Chase was very nice and professional. He also discovered that the unit had never been attached to a surge protector! He hooked that up and also gave us a quote to change out the thermostat. So far so good... we will be using them again in the future."
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