Geek Squad,
4020 South Tamiami Trail, Sarasota, FL 34231
About Us
Geek Squad is a technology institution located at 4020 South Tamiami Trail in Sarasota, Florida. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may have. Whether you visit us in-store or schedule an in-home appointment, we can help with installations, repairs, and more.
Total Tech Support is a membership program dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can create a customized plan for adding new tech or appliances to your home. We also offer same-day repair services for Samsung and Apple products, as well as computer and tablet setups, TV mounting, smart home installations, and appliance repairs.
Our services extend beyond just tech products - we also offer expert repair for gaming consoles, cameras, and camcorders. Geek Squad Agents are available 24/7, 365 days a year to assist you with any tech or appliance needs. Additionally, Geek Squad Protection ensures that your tech stays in top condition beyond the manufacturer's warranty.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent, who can help answer any questions you have about your products and provide tips on how to get the most out of your technology. Check out our Geek Squad Intelligence blog for expert articles, forums, FAQs, and more to stay up-to-date on the latest tech innovations.
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Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 7:00 PM
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Reviews
"Taught me something new regarding my new TV."
"We were looking for a charging cable for a laptop computer. Geek squad had it in house and we were able to get it quickly and be able to use the laptop computer again."
"Had an appointment for a diagnosis. (Lap top wouldn't turn on) Geek Squad guy didn't look at it. Plugged it in and verified that it wouldn't turn on. Told me they don't diagnose in store. Would be $85.00 and 3 weeks to diagnose. But, based on everything we said, 'won't turn on' he was sure it was the motherboard and or graphics card. Said several hundred dollars if they could even get the part. Did everything in his power to talk me out of it. Told me they have computers that come in that are a year maybe 2 old that are trash and have to get a new one. Watched a YouTube video on the way home. Fixed it myself for $12.00 with zero experience. I wouldn't recommend Geek Squad to change a light bulb. Good luck."
"At first, very polite but then it turned into a wait let me transfer you to someone else game. I ended up with no help. So I won't put this all on Geek Squad, but Best Buys answering service stinks."
"I can't believe how bad the Geek Squad is. Ordered a washer/dryer which was delivered with a European electrical cord. Delivery guys call Geek Squad to schedule delivery of American cord and finish install the following week. Geek Squad was supposed to call me to set appointment but never did. It took me calling over 48 hours to be able to get them to schedule the follow up appointment. Appointment set between 7am and noon. I call the day before to confirm - it took two calls and 45 minutes to find out they now have it scheduled for noon-7pm! Asked for supervisor - I will get a call back in 70 hours! Yes 70! Seriously, very bad support."
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