Aqua Plumbing & Air - Ellenton

"We had David service our AC yesterday. He was on time, very knowledgeable and courteous. We are using Aqua Plumbing for all of our AC, Electrical and plumbing related issues and needs. Super easy to deal with and great service from the first phone call to the workmanship. I would give 6 stars if possible."

"⭐⭐⭐⭐⭐ I reached out to Aqua Plumbing and Air Conditioning for a minor issue, and they exceeded my expectations yet again. Within a couple of hours, a technician arrived at my house. Notably, they sent their best person. The entire team exudes a fantastic, team-focused attitude. Alex R, our technician, is the embodiment of patience and knowledge. He consistently goes the extra mile to ensure that the issue was not just fixed but resolved effectively. I couldn't be more satisfied with their service! - J Keefer"

"Mitchell and Joe from Aqua Plumbing and Air’s electrical department did a great job running a new circuit from the garage breaker box to a new waterproof electrical outlet on our lanai for two powered hurricane shutters that will soon be installed. They added a new GFI outlet in the garage too for that special circuit. They did a very neat job and I couldn’t be happier. Don D."

"This company has left a friend without a/c since July 19 so about 6 weeks on a warranty covered system and telling them that they cannot get the part until the end of September. This is unacceptable and I don’t recommend dealing with this company. Like Share Response from the owner an hour ago HI Cindi: I am certain we are doing all we can to get the part they need. If you would be kind of enough to share their name, and/or have them call the office tomorrow, we will gladly explain where we are in the process. We have ways to ensure people are not left in hot homes. I am certain there is "more to the story". My Response to you is: Surprised at your response as she speaks with Ashley weekly. She has asked if there was a part available on a temporary basis and was told that it would void the warranty which may be true as I have not looked over the agreement at this time. When asked about any interim resolution Ashley stated that you used to provide portable units but no longer do so. So she has been left with a "hot house" in the middle of record heat with risk for mold development as well as incredible inconvenience ongoing now for 6 weeks. AGAIN, this is unacceptable and find your response to be untrue regarding not leaving her in a "hot house". YOU HAVE!! I am fairly sure that the part has been ordered and even though it has a long lead time, I consider it bad business to leave any customer of many years in a situation like this without a temporary resolution. At this point several ways to encourage a response are being considered besides writing a bad review such as reporting to BBB. So there's your "more to the story". I will not disclose her name in this review as you should be able to figure it out by your open orders with the assistance of Ashley who she speaks with a couple of times a week."

"Today (4/7/23 approx. 4:15pm) I saw an employee of this company pull into a neighbor's driveway to turn around and to my surprise they didn't back out of the driveway instead they drove over the front yard and back onto the street!!! When I confronted the employee at the house where he was working he denied doing it. When I said I'd take a picture of his truck and report him to the police he said he didn't mean to do it!!! Which is it ... he didn't do it or didn't MEAN to do it??? If this is how employees of Aqua Plumbing show respect for other people's property I would NEVER USE THEM!"