Geek Squad,
6300 Grandview Pkwy, Davenport, FL 33837, United States
About Us
Geek Squad is a technology expert institution located at 6300 Grandview Parkway in Davenport, Florida, United States. Geek Squad Agents are ready to assist with any tech issues you may have, whether you bring your devices to them or they come to your home for installation and repairs. They offer Total Tech Support memberships to support all the tech in your home, regardless of where you purchased it.
In addition to in-home appointments and in-store visits, Geek Squad offers services such as phone repairs, Apple repairs, computer and tablet setups, TV mounting, smart home installations, appliance repairs, gaming console repairs, camera and camcorder repairs, and more. They have experts available 24/7 to help with all kinds of tech and appliance support.
Geek Squad also provides tech tips, expert articles, and forums to help customers set up, use, and troubleshoot their devices. Geek Squad Protection ensures that your tech remains in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your technology and stay up-to-date on the latest innovations.
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
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Contact Us
Reviews
"Very poor knowledge of their own business processes. Poor customer awareness and poor customer service. Took 4 times longer than necessary. Manager didn't seem interested in training the employee or assisting with business process issues. I don't really feel comfortable trusting my laptop to Geek Squad."
"I made an appointment on line to check my HP all in one desk top. I was helped within 5 minutes of my scheduled time. I explained the issue and in 5 minutes the knowledgeable courteous rep knew what it was and what I had suspected. Within 2 days I was notified it was ready, made an appointment the same afternoon. Again great timely service at pickup. ."
"Store let me make an appointment for a iPhone battery replacement but after waiting 15 minutes past my appoint time, I was told the store only replaces iPhone models 10 and above. Why waste customers time if you can not help or service them? Worker are nice."
"We didn’t have an appointment but they attended us anyways. It was a last minute thing since our phone just decided to shut down on us. We went to Geek Squad and the service member, Braian was beyond amazing. Thanks to him we got our phone back without losing all of our precious pictures and memories. Amazing service and very attentive, I highly recommend getting attended by Braian."
"DO NOT COME HERE FOR YOUR TECH NEEDS! Purchased a 2TB internal harddrive and a year of Geek Squad service because their smooth talk about how knowledgable/capable they were on the installation of the new harddrive and maintenance of our computer. Later pick up our computer, bring it home, set it up. EVERYTHING IS GONE! THOUSANDS of family pictures, videos, family gatherings, memories, GONE! I'm not even worried about the rest of our files and games. Those for the most part can be replaced. Those pictures were there for storage, I can't get them back. They were specifically instructed to transfer everything over. It is in the work order. Their Response? "In this case we apparently didn't back it up before proceeding" Over $500 spent for them to botch the installation, leave a clearly noticeable wad of dust/debris in the computer AND lost priceless memories."
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