Ark Plumbing Service
1232 Commons Court, Clermont, Florida 34711
About the Business
Ark Plumbing Service is a reliable and professional institution located at 1232 Commons Court in Clermont, Florida. As a general contractor, home goods store, and plumber all in one, we offer a wide range of services to meet all your plumbing needs. Whether you are looking for repairs, installation, or maintenance, our experienced team is here to provide top-notch service and high-quality products. Visit our store today and let us take care of all your plumbing needs.
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1232 Commons Ct, Clermont, FL 34711, United States
Reviews
"They got me scheduled in swiftly and the technician Donovan did a great job. He was in and out with no issues and very respectful. Highly recommend for quality work."
"These guys are great! Answered the phone, super polite and helpful representative. Scheduled us the next business day. Carlos was the licensed plumber assigned to the job. We were notified that he was on the way and we even got a picture of Carlos so we could easily identify him. He was prompt, professional, and thorough. He even cleaned up after the job which is rate these days. He completed the job in a short timeframe. Had one little issue and they immediately took care of it with no issues. I would absolutely recommend them and we will definitely be using them again. Great job Ark!"
"We had a very good experience with our plumber, Brian. He was very thorough and efficient. He explained everything and informed of us some things that will need to taken care of in the future. It was easy to make an appointment and they kept us updated on when Brian was headed our way as well as his picture, which was a safety feature I really appreciated. Overall, very pleased with the service and the experience."
"Requested emergency service on a Saturday and they were available, which was nice. They were excellent in keeping me informed via email they had received my service request and confirmed the time the tech would arrive. He called, as requested, before heading to our location and arrived in the time slot they provided. Paid $150 for the emergency service call, which I agreed to prior to their dispatch. Work was to fix the PVC, which was leaking, on the top of the water heater. I believe the quote was for $484 more to do the work. I did the work myself in about 1/2 hour and parts cost less than $15. I basically duplicated all the parts the tech left me, which I thought was a nice gesture. Since I was in a rental, instead of my home, I did have to buy some tools, etc. but over $400 to 1/2 hour of work seems exorbitant. The tech was nice enough to give me some PVC connection pieces and a short length of PVC pipe. I have no idea what their hourly rate is, or their minimum, but at $434 for 1/2 hour work, that would make their rate at over $800 per hour. I wish they would have provided me their hourly rate and or minimum and I could have saved the $150 dispatch fee. -------------------------------------------------------------------------------------------- You asked me to re-consider my 1 star rating and why I rated your company at that level. Yes, you did many things right, but you attempted to take advantage of the weekend situation to attempt to gouge me with a ridiculous rate for a very small job. I would have been happy to pay another $200 to have you complete the repair, but when you wanted $484 in addition to the $150 dispatch rate, that is a business attempting to take advantage of the situation. Many home owners might not have the ability to complete the repair themselves, or possibly realize how quickly it could be completed. To say I was shocked at the quote is an understatement. Your rate would have been close to $1,000/hr. The result of your avarice is my rating and my comments. Next time maybe you should consider your quote and make it reasonable. I stand by my rating."
"Wow… I had an amazing experience with Ark. A Senior tech named Luis helped my mother in law greatly. He fixed our issue, then also recommended we ask the city to fix a pipe they were responsible for. Keep in mind, Luis letting us know this caused Ark to make less money because the city would make the repairs instead of Ark. The city fixed it, saving her thousands of dollars. He was very trustworthy and honest. He will be my plumber for life now. Ask for Luis!"
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