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Synergy Florida
3230 Parkside Center Circle, Tampa, Florida, United States
About the Synergy Florida
Synergy Florida is a family-owned institution located at 3230 Parkside Center Circle in Tampa, Florida. Since 1993, we have been serving clients in Tampa, Orlando, Jacksonville, and surrounding areas. We specialize in electronics, furniture, home goods, and movie theater experiences. Our goal is to make your living space safe, efficient, comfortable, and enjoyable. Whether you need a custom Smart Home, a home theater setup, or an outdoor living project, our experts can help with top-quality products and craftsmanship. Our customers are like family to us, and we value their feedback. Check out our rave reviews on our website. Contact us today to start planning your next great project.
Photos of Synergy Florida
3230 Parkside Center Cir, Tampa, FL 33619, United States
Opening hours of Synergy Florida
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Synergy Florida
"I do not understand how this company have such a high rating. I was scheduled for service today between 1-4pm. I did not see anyone so I called at 3pm and spoke to Amy, a very rude and unprofessional staff, who told me that I am on the schedule but my task isn't scheduled so she would have to contact a technician to have me as an add on or to see if he could stop by the house to complete my service. Ridiculous, this was supposed to be an appointment!!! She returned the phone call and said the technician is currently in Wesley Chapel and would be at the house in 35-40 minutes. I called the office at 4:15pm after seeing no one and Ashley picked up the phone. She said she will reach the technician and have him call me with an ETA. No one called so I called the office and spoke to Christine, whom informed me that the technician will be there after 5:30pm. Like are you kidding me? The service was supposed to be completed between 1-4pm...what is the purpose of an appointment then? Everyone, with the exception of Christine, was extremely unprofessional and rude when I was talking to them on the phone. If this type of service continues they will lose out on more customers. If you're thinking of getting Synergy, please save your time and money and find another company...don't waste time on them!"
"This company was hired by Toll Brother's to build out our out-door kitchen and to set up all of our AV equipment. We spent 17K on our out-door kitchen and 13K on TV's and stereo equipment. The out-door kitchen had to be serviced 6+ times due to 4 hood replacements above the grill, crooked granite, the cupboards had to be raised, and the small refrigerator that they slid out was slid back into place, but they dented it and left it dented. The TV and AV portion was set up but doesn't work well at all. The remote doesn't operate the Control4 solution we were talked into buying. The TV we bought for outdoors is cracking around the frame. I called them to ask them to replace it since its 6 months old and no one called me back. I called the sales rep again and today the service team called and said they would send someone out, but it would be $125+$35 per half hour to confirm the TV they sold me is broken. I already sent them a photo of the TV, so why do they need to charge me to confirm the TV is broken? I would not recommend this company to anyone. I feel we have been oversold on the TV equipment, and the follow through and service they provide is below 1 star. The odd thing is in the bottom of all their service emails they reference Colossians 3:23 (Whatever you do, work at it with all your heart, as working for the Lord, not for human masters)......They are far from being in an honorable place to reference Colossians 3:23. They did right after seeing this post and replacing the fridge, hood, TV, Control4 System. Their VP David stepped up. The key for them will be hiring better people to deliver on the solutions and services they offer. Thank you to the team though and have a great New Year!"
"Terrible experience, not once but twice!! My first home I had to recut the CAT 6 cross connection in two rooms. My most recent experience in my new home I had no Choice but to use them again because my builder only contracted Synergy. I recently called to activate my doorbell and replace a blown out speaker in my newly installed Surroundsound. I told the service dispatcher to please make sure the field technician is prepared to complete the job. Sure enough the technician comes and says his work order says nothing about fixing my blown out speaker so I immediately escorted out of my house. And finally the salesman sold me an attic antenna but it turns out the installation doesn’t include the antenna. It only included the RG-6 cable run 20 feet to the attic. This company is an absolute joke!!"
"My home was pre wired by Senergy as a new construction. I am the second homeowner. I was debating going with Senergy or ADT. ADT called me 8+ times to use their service. Each time I reached out to Senergy for a quote it was over a week before a response. Irregardless I finally got a quote and decided to go with Senergy since house is pre wired. I signed docs, sent up, and awaited call for set up and additional parts install. That was a week ago. I called to set up, a week later, no call back. I’m in Sales. If operated this way I would be out of business and am questioning my decision to even use Senergy. Terrible (horrendous) response time…."
"Synergy did a number of installations for our home here in Oviedo. One of the things was our outdoor fireplace. Jacob and David did an excellent job installing the fireplace with TV mount. Top notch job and very meticulous. Highly recommend."
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