Home Property Management
500 South Australian Avenue, West Palm Beach, Florida, United States
About the Home Property Management
Home Property Management is a leading finance and real estate agency located at 500 South Australian Avenue in West Palm Beach, Florida, United States. With a team of experienced professionals, we specialize in managing residential properties, helping homeowners maximize their investments and tenants find their dream homes. Our comprehensive services include property marketing, tenant screening, rent collection, maintenance coordination, and financial reporting. Whether you are a property owner looking for reliable management services or a tenant searching for a new place to call home, Home Property Management is here to meet your needs with efficiency and professionalism.
Photos of Home Property Management
500 S Australian Ave #600, West Palm Beach, FL 33401, United States
Reviews of Home Property Management
"Such a horrible experience with this place. No one is ever available to speak to me. I have called the front office literally over 15 times and they always tell me “Stephanie and Tim are not available right now” they keep “sending” urgent messages to both of them and no one reaches out me. I have sent over 10 emails, 15 calls even text messages to the both of them and no one solves my issue or answers my questions. I do not recommend this place at all. This has been a nightmare, no one helps you with anything."
"They’re excellent at renting out poorly maintained apartments, being disorganized and unresponsive to phone calls. Rent from them if you want a home where you didn’t know where and when you’d get the keys on the day of your move-in, you’ve had to throw your food out because of a broken refrigerator, and you’ve had to send your laundry out for a whole month (ongoing issue) although in your rent agreement we’re supposed to have a working laundry unit maintained by the landlord, and you’ve had to miss days of work to fix apartment issues. Edit: in response to their response saying things were “beyond their control” - not true. The apartment should have been properly inspected prior to rental. It wasn’t. In fact we were asked to make our lease start date earlier, which we already didn’t, but the apartment still wasn’t ready by the time we moved in. Poor communication from the start. Washer/dryer delivery attempts were messed up because of poor communication on your office’s part. Instructions were not given to us about the delivery- conditions that needed to happen, wrong specifications of the washer/dryer unit purchased because no one took the time to look into the specs, timings, order numbers that we had to call multiple times to ask for. And just poor poor response from the office staff- no communication from the property manager Stepfanie or Tim at all. Haven’t once spoken to either of them despite all the problems we’ve had. We just keep leaving messages with their receptionist, and we don’t hear back. Response is slow through the maintenance portal. And for the record, we are very good tenants. We’ve had multiple landlords over the years with no issues and excellent references. This company has caused us a lot of stress, wasted time and money just trying to have a basic home. And after everything we’ve been through- no apology except for the one on this very public google review, no offer for reimbursement for all the inconvenience and losses we have suffered."
"We hired Home Property Management to assist us with finding occupants and managing our rental property. Their level of professionalism and expertise in the property management business is impressive. We feel very confident in their services and highly recommend them."
"Tim and the Home Property Management team are the best. From finding us a tenant and dealing with all issues that came up so professionally, to leading the sale of our home. 10/10 can’t recommend them enough!!!"
"We have only been here a few months and we have tons of maintenance issues that are not being addressed. They are quick to collect all their dues and fees and also include a fee which takes care of maintenance. However, we had several maintenance requests that do not get addressed or downright ignored. Our sliding glass door is so rigid that you need a lot of force to open and shut so it’s a headache to lock. We have little kids that go in and out all day so this is a big issue. We also had a leak from the AC unit behind the vent. The containers keep filling up so we need to manually empty them 1-2 times a day. This is unacceptable. The unit also has tons of roaches and ants and they have yet to send pest control over several months that we have been here. Their maintenance staff ignores its tenants and does not respond in a timely manner. Please stay away from HPM as it has been a nightmare so far."
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