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Tortuga Bay Apartments
12932 Mallory Circle, Orlando, Florida, United States
About the Tortuga Bay Apartments
Tortuga Bay Apartments, located at 12932 Mallory Circle in Orlando, Florida, is a premier real estate agency offering luxurious living near the heart of the city. With close proximity to major employers and top-rated education options, residents can enjoy all that Orlando has to offer. Our resort-style amenities include a zero-entry swimming pool, game lounge, fitness center, media theater, and more. Choose from a variety of 1, 2, and 3 bedroom apartments to suit your lifestyle. Valet trash services, 24-hour maintenance, and Spruce Chores services are available for convenience. Explore our virtual tours to see our upscale spaces and make Tortuga Bay your new home today!
Photos of Tortuga Bay Apartments
12932 Mallory Cir, Orlando, FL 32828, United States
Opening hours of Tortuga Bay Apartments
Monday:
Day off
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Tortuga Bay Apartments
"I have to say that I had not been having a good time living here. However, due to Joshua’s effort and great attitude, my perspective has changed… A LOT! He is very positive, prompt and follows up to ensure we got our issues fixed. I also have to give a shout out to Cindy. I know her job is not easy and she is always taking care of things even after hours. She keeps calm and is very respectful even in the the tough situations she has to handle."
"My children (college students) have resided at Tortuga Bay for nearly 6 months — in that time, my best experience was this week when I called and spoke with the assistant manager, Joshua, regarding an issue — he offered prompt support and I was so relieved to be interacting with someone invested. Prior to “meeting” Joshua, I did not have positive experiences - often calling 4-6 times before a return call (*if* I got one at all) and unanswered emails - prompting me to go direct to their ‘parent’ company/point of contact - which always delivered exceptional service! Joshua is positive, he’s helpful, personable and he listens intently. I never felt rushed or as a bother - it’s my hope that while my children are residents there, Joshua remains in management. No doubt with his efforts, commitment and follow through - quality of life will improve for these residents."
"I lived in Tortuga for about 5 years and I have not one complaint. First off the complex and housing is absolutely beautiful . A lot of updates since being here making living more luxurious and up to date . Renovated apartments, gym, pool, road (no pot holes), and the front office is a dream, completely brand new with the friendliest faces there to assist any needs. Maintenance is amazing , always on point. I've heard my fair share of horror stories with certain complexes and Tortuga Bay could never. Living here has been such a breeze and I love it. Would recommend 10/10."
"Overall, 3.4 stars weighing the pros and cons. But, Google doesn't do 3.4, so rounding it to 3. The community is very nice. The manager, Mrs Karla, is great! The receptionist/front desk lady is not very knowledgeable/helpful as on our first day, she told us the move-in/key distribution doesn't happen till 3 pm on move-in day. Lol, we got there at 8 am after a 9 hour drive and waited outside the office till 12 noon. The manager noticed us when she was going out for lunch, and she took us to her office and apologized and quickly got us the keys to our apartment. Besides first day experience, the overall experience has been great! The maintenance staff is quick. The apartment is spacious. The pool area is great, but it is mostly closed on weekends (not that I care about it). The gym is nice! The leasing office/guest area is very beautiful and spacious (not that I care about that either, lol). Lake is nice and well maintained. Community gates can be an issue sometimes. I hate the mandatory monthly $25 valet trash service (I can have a couple of streaming subscriptions instead of that useless service). A few of the hidden/unpredictable fees (approximately ~$100), I don't like those as the online leasing agent didn't say anything about it. I LOVE the tech-savvy door lock, thermostat, and alarm system."
"I moved to Tortuga Bay Apartments less than 6 months. I moved to a renovated apartment, with brand new appliances and no carpet, which is my favorite thing. Everything was nice and clean. The community is well maintained, with a lake at the center and parking lot always with spots available. Also, the new fitness center has opened recently, with brand new equipment. On a few occasions I had to interact with the maintenance team, everything went uneventful, they solved the problem fast, once in the same day for a non-emergency situation. The area is close to the Waterford Lakes Mall, schools, more shopping, restaurants, supermarkets and to the SR-408 exit. I’m very satisfied to have moved here."
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