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The Oaks on Monument
401 Monument Road, Jacksonville, Florida, United States
About the The Oaks on Monument
The Oaks on Monument is a premier senior living community located at 401 Monument Road in Jacksonville, Florida. Our beautiful facility offers a range of amenities and services designed to enhance the quality of life for our residents. From spacious living accommodations to gourmet dining options, our community provides a comfortable and welcoming environment for seniors to thrive. With a focus on personalized care and support, The Oaks on Monument is committed to helping residents maintain their independence and enjoy a fulfilling retirement experience. Contact us today to learn more about our exceptional senior living options.
Photos of The Oaks on Monument
401 Monument Rd, Jacksonville, FL 32225, United States
Opening hours of The Oaks on Monument
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of The Oaks on Monument
"When I first moved into the oaks the staff Stephanie and Drew amazing they handled business I was excited and thrilled, then Kammi and her staff came and they were amazing very professional as well but now I wouldn’t recommend anyone to live in this hell hole callled the Oaks, the staff is horrible, rude and disrespectful the last year was the worse dealing with Kathy and her staff they can’t keep maintenance men to save their lives. I have never been talked to so terrible and all they want is rent money send you threaten emails about throwing you out. It’s like a Roach hotel the pest control makes things worse when they spray. I honestly don’t want to give them this 1 star, All of these positives reviews are lies they ask residents to write a good review and offer to take money off their rent"
"I stopped by to view these apartments that a friend recommended and was amazingly toured by Alicia. She informed me that she was fairly new but I just want to give her credit for doing such a great job on delivering the information I needed and for her professionalism. She was very detailed. She answered all of my questions and payed attention to my wants and needs. Although I found a home closer to my job and school which was my main priority. Alicia’s customer service is one of those memorable ones. I did like the property and would recommend it to anyone I may come across that’s seeking for a new place to call home."
"Where do I start? I have the opportunity of living in this awful establishment for about 3 years now. From the start, I moved into an outdated appliances ( wall peeling , dusty vents, rusted bathroom tub and sinks) apartment. At first I thought these issue were just cosmetic and I already sign the lease expecting to find a home before the year is over. 3 years has come and went and due to the housing market I was force to stay at this place. With those 3 years was constant issues from maintenant entering premise without notice ( causing more issue than fixing them), neighbors conducting tinting and mechanic operation in the parking lot, broken glass all around the parking lot, and marijuana and cigarette smoke engulfing the area. Heed this warning because it will save you time, money , and headaches. I hope this review will help you determine your future housing selection. Lastly, don't bother calling the front office, (if) they ever pick up , they will give you the famous phrase, " I will get back with you when I find out." Spoiler alert, they will not give you or anyone a call back. Good luck and God be with you!"
"I relocated from Connecticut, and this location was listed as $1390. When they saw my license was from out of state they said my apartment would be $1634. Kathy is a horrible person. I have her on video entering my apartment with out notice. When I confronted her about it she was very argumentative and rude. I went to pay my rent and she stated she would not take my rent without an additional $548 on top of my rent! I’m a single parent !!!! So she filed eviction and I paid the rent the following day for that month and the following month. Kathy still evicted me and my child. While moving my things out of the apartment I informed Zoe I needed a couple more trips to the storage and I would be finished. 15 mins later I see Kathy Zoe and maintenance changing the locks and wouldn’t allow me to get the rest of my things. Medication, my children’s back to school stuff , heirlooms from deceased family members. When I went to the office to ask about it I was told I was trespassing and they were goin to call the police. I just want my belongings back! Don’t ever rent from them!!!!"
"This place is rude and don’t care bout people kids. They don’t do they job at all. AND the PRICES they want people to pay for rent is not worth how people are living. The office don’t fix people AC when it post to be fixed but they want people to pay rent. The got mold in they house and don’t want to come fix it but they want people to stay in these messed up apartments. If u have kids do not stay out here. Spend your rent money on something worth your hard working money."
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