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La Esperanza
3800 University Boulevard South, Jacksonville, Florida, United States
About the La Esperanza
La Esperanza is a non-profit organization located at 3800 University Boulevard South in Jacksonville, Florida, United States. Our mission is to provide hope and support to individuals and families in need through a variety of programs and services. From food assistance to educational resources, La Esperanza strives to empower our community members to reach their full potential and achieve their goals. With a dedicated team of staff and volunteers, we are committed to making a positive impact in the lives of those we serve. Join us in spreading hope and creating a brighter future for all.
Photos of La Esperanza
3800 University Blvd S, Jacksonville, FL 32216, United States
Opening hours of La Esperanza
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of La Esperanza
"As of 7/28/2020 I became a tenant of La Esperanza. On 7/30 sent over a message requesting for things to be corrected in the apartment. The biggest issue was the water smelling horrible of back up and The front door locks that were to be replaced. I asked two days in a row for someone to take a look at the water. No one came. I went over into the weekend With having to drive 20 mins back and forth to shower and eating out 2-3 times daily because I can not cook or bath. The water is unsanitary. On 8/3/2020 I went to the office to Speak with the leasing assistant to see what was going on with the work order. While speaking with her I also spoke with Lorie Regional Manager who was highly rude, disrespectful, and embarrassing. Asking her for help or advice is like speaking to a brick wall. I could not believe the audacity of a professional woman. All I wanted to know is what was going on with the water. Instead of contacting JEA she gave me HELL! I can never see myself speaking to her about anything going forward. Also I was told that I should receive 300 off of my September rent because I moved in on 7/28/2020 which a special was in place. I had no idea about this until 8/3/2020 that there was a special. I was informed by the leasing agent Carley to not make a big deal about the water to get approved for the $300 of special for the second month. Which is crazy because a home is no home without water (clean water)! I wrote the corporate office and was advised by Jason the special was over and that when an apartment unit has not been used the water may smell. I spoke with the Property manager and asked for a reduction in may's rent to accommodate me for mileage and food during the time frame I had no clean water and hot water. Being so frustrated and overwhelmed the hot water was overlooked. on August 17th,2020 the hot water was fixed. There was an electrical issue and the electrician had to come out as well as a plumber. I went 3 weeks without water and was told an apartment is livable without water. I have asked for a phone number for corporate to speak with someone about this issue instead I have been given the same information over and over. I contacted local legal aid who advised me to take the apartment complex to small claims court to get what is owed to me and to speak with the Property manger again to see what can be worked out. I spoke with the property manager again who advised me nothing can be done and the rent is due in full no matter what issues went on. How horrible! The worst place EVER! I’m upset for choosing this as a place to reside because this has already gone wrong! THE STAFF IS RUDE, DOESNT CARE WHATS BROKEN AND WILL FIX IT ON THEIR TIME AND RENT IS STILL DUE IN FULL! STAY AWAY FROM THIS PLACE! WHAT A RIP OFF!! Shanice Mosley"
"If you are looking for an apartment home that does not care about you then you found the perfect spot. Maintenance changes every other week the front office staff is a new person in there each month. The way that you move into the apartment is horrible condition and then once you move out they expect you to pay for it the damages that was already there. The whole complex as a hold issues dull, so once again if you are looking for someone who don't care about you and don't care about your living please by all means move here. Property has rotten trees has stairwells with holes in it has the rails for the balcony are loose the storm drains are falling off of the roof of the apartment and none of this has been tended to so please by all means if you really want to waste your money this is the best place for you not only that they will rob you as well."
"I have lived here for two years been thru 3 management teams . The new management are doing a good job but when you move out please clean your stove as if you were selling it because they will take your security deposit if you don't. Why do they have a cleaning crew if you have to clean your own apartment. They never painted before we moved in and now we're being charged for it that's not right at all!!!"
"The manager Mollie Owens and her side kick anqunette Murray are unprofessional they both are sneaky messy and i wouldn’t recommend no one to stay out there those apartments are run down they put it together and sell it to you with dirty carpet and rats they are full of mold the a/c always leaks or doesn’t work. This place is really for immigrants in need of a home cause i wouldn’t recommend them to a homeless person. These two girls treated me like a slave a do-girl they stayed talking about people they have no feelings or compassion they are all about a check .. they selling holds in the wall for that commission check , anqunette Murray doesn’t know how to be a team player she steals my leads and get credit for them because her and Mollie are best friends me being the new girl my word didn’t matter my feelings didn’t matter . I’m so happy she fired me cause i was going to quit anyways but I’m a full time student and she didn’t want to work with my school schedule but her lost. I’ll be great real soon and licensed making way more money than you ..."
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