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Terrapin Station
11 Terrapin Court, Jacksonville, Florida, United States
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About the Terrapin Station
Terrapin Station is a luxurious real estate agency located at 11 Terrapin Court in Jacksonville, Florida. Our four- and five-bedroom homes come complete with washers and dryers, stainless steel appliances, and yards for your enjoyment. As a resident, you'll have access to attached garages and on-call emergency maintenance services.
Move in by April 15th and receive $1,500 off your rent. Call one of our leasing agents today for more details. Our goal is to provide you with a beautiful home and a lifestyle you'll love.
Whether you're an adventure-seeker or prefer staying in, you'll find happiness at Terrapin Station. Take a virtual tour of our community or schedule an in-person tour at your convenience. Our leasing team is here to help you find the perfect space for your needs.
We prioritize safety and require all occupants over the age of 18 to verify their identification before touring in person. Our team will guide you through the leasing process and provide you with all the information you need to make an informed decision.
Pets are welcome in our community, and we'll help you navigate any policies or fees associated with bringing your furry friends. Contact us today to schedule a tour and make your next move to Terrapin Station.
Photos of Terrapin Station
11 Terrapin Ct, Jacksonville, FL 32218, United States
Opening hours of Terrapin Station
Monday:
10:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Terrapin Station
"I've had it up to here with the lack of communication and progress around here. What are we paying all of this money for if we can't even get a response from the managers? It's been radio silence since Lakisha left, and frankly, nothing good has come out of it. I'm sick and tired of feeling like we're throwing money down the drain with no results to show for it. It's high time someone took charge and got things back on track. We need some real leadership and accountability around here, or else we're just wasting time and resources. Then we are paying 110$ for amenities and we have 0 amenities! I expect to see some changes and improvements in the near future, or else I'll have no choice but to escalate this matter further. We can't afford to continue operating in this manner. I hope this review serves as a wake-up call for everyone involved."
"It really saddens me to have to write this review, I moved into my terrapin station home In March, the application and approval process was very simple our leasing agent lakeisha was very helpful. so when my son and I got approved we were very excited, we moved in and for the first 3 months everything was fine.around June we noticed that mold had already started growing on the wall in the living room and along the baseboards, our island had no power the light in the garage would not go off as well as a long list of other problems. This is new construction so I was I would make work orders and reach out to management only to be told that some will be out to fix the problem or to look at what's going on and no one would come. After going through about 4 temp maintenance people only coming to look and say someone else will be out I finally started trying to reach out to management. For most of all the issues I have been having with my home I have been dealing with Caitlyn, Caitlyn is really unresponsive unless I contact corporate and at this point corporate is also unresponsive. You can't even reach anyone if you try to go into the office or call there is no in the office and no one answers the phone. In fact today i want by the office around 3 3:30 and it was closed there was also a guy there by the name Anthony who had an appointment and the office was closed. As of the date of writing this review 11/06/23 my garage has finally gotten fixed smh it should not have taken this long. It's not fair to have to pay 2650 a month and management and corporate are so unresponsive. I also wanna add that they now have a full time maintenance guy named angel and he is great."
"Lakisha is always friendly, professional and eager to help. She is continually looking for ways to improve the community. We are very thankful for everything she does! So that's where the 5 Stars is coming from. Caitlyn on the other hand is a different story. since I've moved in to the neighborhood I've had issues inside my home nothing was done for weeks after being lied to by Caitlyn. We've emailed and called her on several occasions with little to no response.still til this day the work hasn't been completed I've reached out and asked for the owners info as well as the regional info, and of course no respond.Whats suppose to be our home hasn't felt like our home since we've moved in. There is no way that this should be an on-going issue. There was suppose to be work done today and yet it's not, and will have to be rescheduled yet again. I really wish I had a way to contact the owners and or her regional."
"The Manger Lakisha is such sweet person and such a amazing help. Thanks for all you do in our amazing community"
"This is a brand new community on the North side. Lakisha is the manager and is amazing. She is always helpful and very knowledgeable; always going out of her way to make sure this community stays clean and looking beautiful."
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