Colonnade at Regency Apartments
989 Monument Road, Jacksonville, Florida, United States
About the Colonnade at Regency Apartments
The Colonnade at Regency Apartments is a premier real estate agency located at 989 Monument Road in Jacksonville, Florida. Our institution offers luxurious and modern living spaces for individuals and families looking for a comfortable and convenient place to call home. With a variety of floor plans and amenities to choose from, the Colonnade at Regency Apartments provides a sophisticated and upscale living experience in a prime location. Our dedicated team is committed to providing exceptional customer service and ensuring that our residents feel welcomed and valued. Experience the ultimate in apartment living at the Colonnade at Regency Apartments.
Photos of Colonnade at Regency Apartments
989 Monument Rd, Jacksonville, FL 32225, United States
Opening hours of Colonnade at Regency Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Colonnade at Regency Apartments
"We lived there for a year and dealt with constant noise, smoke getting in from other tenants and AC that barely worked. We got multiple emails about crime happening and amenities being restricted because of it. They lock up your mail when they aren’t there(which is illegal). Now that we have left we got charged a $65 fee for them to clean our already cleaned apartment and the property manager won’t return calls or emails. The staff who answer the phones must be trained to give the runaround. Just go somewhere else."
"Our experience of living here was positive until, 60 days before our lease renewal, we received a notice to vacate the premises. This came as a shock since we had always paid rent on time, had no noise complaints, and encountered no issues during our stay. The suddenness of this notice was particularly distressing as we had no alternative housing lined up for after the 60-day period. The whole situation was extremely disappointing. When trying to discuss this with the management office, they refused to meet with my husband and me in person, only agreeing to phone conversations. In one such call, the manager explained that they assess each tenant based on rent payment history, duration of stay, and other factors, using an equation to decide on lease renewals. It's deeply unsettling not only to be unaware of the reasons behind our lease non-renewal but also to hear such a rationale from a leasing manager, especially as punctual rent payers. It's unfair for apartment complexes to displace residents to hike up rents in the area. At the very least, they should provide adequate notice, longer than 60 days, and offer options to tenants willing to accommodate rent increases. Fortunately, we managed to find a better and newer home. During this process, we inquired about their leasing practices to avoid similar situations. This experience could have had severe repercussions if we were financially unstable or between jobs. Given this appalling experience, I would rate it zero. I urge potential residents to be cautious about how this place treats reliable tenants and to have savings as a safety net in case your lease isn't renewed."
"It's been a year since I moved in at Colonnade Regency, and right from the start, the move-in process was incredibly smooth. A heartfelt appreciation goes out to Lauren, the property manager, who not only made the process seamless but also provided several options for me to choose from. Lauren is always going above and beyond to ensure that her tenants feel comfortable and welcome on the property. During my time here, I've witnessed them renovate the roofs and transition to eco-friendly systems. They're even working on renovating the mailboxes as well. This dedication to enhancing the living experience for residents is truly commendable. One aspect that sets Colonnade Regency apart is their prompt response to maintenance issues. Any problem I've had has been resolved within 24 hours, a testament to how much they genuinely care about their tenants' well-being and satisfaction. The apartments are fantastic - clean, well-equipped with washer-dryers, and spacious bathrooms and closets. The balcony and living spaces are roomy, and the trash valet service is reliable. Living at Colonnade Regency has been an absolute pleasure, and I wholeheartedly encourage anyone seeking a wonderful community to consider making this place their home."
"I cannot say enough positive things about this property and its management team. The spaces are freshly remodeled, very clean and the property is clean. Our services requests are promptly addressed and their team is very friendly. I highly recommend this community - not sure about the other reviews but I had a GREAT experience and love living here. 9/2023"
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