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Riverbank
1591 Lane Avenue South, Jacksonville, Florida 32210
About the Riverbank
Riverbank is a renowned institution located at 1591 Lane Avenue South in Jacksonville, Florida, United States. It is a leading educational institution that offers a wide range of programs and courses to help students achieve their academic and career goals. With state-of-the-art facilities, experienced faculty members, and a supportive learning environment, Riverbank is committed to providing high-quality education and preparing students for success in their chosen fields. Whether you are looking to further your education or enhance your skills, Riverbank is the perfect place to achieve your academic aspirations.
Photos of Riverbank
1591 Lane Ave S, Jacksonville, FL 32210, United States
Opening hours of Riverbank
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Riverbank
"Shout out to my girl L she ensured me the pools will be open I'm new to Jax n all I was tryingbto find is a complex with a working pool I love water the process was very different to wat I'm used to got approved n will be moving in couple days I'm not gunna lie some of yall comments got me a Lil scared but I see for myself but sam and l been very patient with me and ensured me bout any thing I needed I'm Supa excited to move in with my teens I can't wait to c what's around their thank u riverbank for being patient and transparent with me ill update once I move in yall"
"The office staff have been very pleasant and helpful. I love that the move ins are flawless and smooth. I have experienced many different communities that appeared to not care. This one shows in every way that they are here to help YOU. We have had an amazing stay here at Riverbank and although we are moving out due to personal reasons, they have been very accommodating in assisting me with all the required steps on their end and making this move possible and comfortable."
"I cannot say enough about the community! From the time I came in for information to the follow up I received the day after my tour, Samantha has been amazing. The apartments are spacious, have plenty of counterspace in the kitchen, and lots of closet space (my favorite). I cannot wait until my move-in date next month. This team is amazing- especially Samantha, who has been incredibly helpful during a stressful period of moving into my first apartment. I can't wait to make this my new home!"
"I’ve never seen a cooperative management like this. My first time here. Jamie embodies the essence of home. Unmatched management, honesty, and a familial touch. Informed about specials, community, and attentive to your needs, she makes Riverbank feel like home. ❤️ Ty Jamie!! Office made the A+ impression. Authentic. You may love being here."
"Office staff have always been kind and pleasant. Move in was easy. Moving out was easy. The staff is genuinely very good. However, that does not change the quality of the apartments. When we moved in to our apartment, we weren't able to see it ahead of time, and moved in with a leak flooding our kitchen, no heat, and no heated water. Maintenance was able to fix these within 2 days, but it really set the stage for the issues to come. There were a few holes in our walls that we had to block off with cardboard, because otherwise our cat was able to crawl through and get into the walls. Because of these holes and some unpatched pieces around outlets, roaches became a problem. We're clean people, and did not bring the roaches, so it was really frustrating having to figure out how to bug-bomb and kill them before moving into our next residence. They do have pest control, but you have to request it weekly, and it's just a spray they leave. MAINTENANCE.. The piping must be awful. We had over 12 recorded maintenance requests in the 6 months we were there, which did not include all of the maintenance done without proper documentation. 9 of these requests were in reference to leaks around the apartment, 2 being from the upstairs kitchen (which means the fix when we initially moved in was temporary). 3 were from our air-conditioner, which continued to leak under our floorboards for 3 weeks. Maintenance came out multiple times per request or issue, because it never seemed to be fixed in one instance. At one point, we left for the weekend, and came back with a note on our door from maintenance informing us that there was a broken pipe under our sink connected to us and the adjacent apartments, and requested we use our bathroom to wash dishes.. they would notify us for any changes. We heard nothing, no communication. After 2 and a half weeks of trying to contact the office for updates, we finally got a member of staff to say "it should be fixed by now". We started using our dishwasher and sink again, but found out from our neighbors shortly there-after that they were still having sink floods and maintenance was still telling them to use their bathroom to clean them. It had been almost a month at this point. I suppose the pipe was not fixed by then, after all. I should also note, this initial maintenance they did when they found the broken pipe left a large hole in our kitchen wall, which was patched with black tape, and remained there until we left. INTERNET. When we moved in, Riverbank allowed either comcast or att service. About a month into our lease, they notified everyone of their new switch to suite solutions for internet and cable. That is fine. Except, not only is it more expensive, but the internet service is very poor. In the first 48 hours of setup, we had SS techs come out twice due to permanent dropping of service. Afterwards, it was common for the internet to drop at least once or twice a day, from anywhere to 5 minutes up to 5 hours. If you work from home, there ARE no internet alternatives. AMNENITIES.. Half the pools are closed, which we didn't really care about because we don't swim. But if you like to, understand that half of them are closed. During our time there, the laundry facilities shut down on three separate occasions for several weeks while we were there. It would be nice if they updated their facilities, because only about 4 of the washers work, and 8 of the dryers dry (kind of). You're better off at a family member's or using a local laundromat. SECURITY.. When we first moved in, we saw a patrolling security car every now and then. I don't recall seeing it much more after aside from being close to the front office. We have heard gunshots in the middle of the night outside in the parking lot. One time, a package was stolen from our door. It cost x2 rent to break the lease. They said they'd notify us for any extra charges. We were charged for the next month's rent as well and were not informed when we had an outstanding balance. The conditions were inhabitable according to lease and FL standards."
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