The trio at Encore 1101 Ray Charles Boulevard, Tampa, FL 33602

"Beware... it took 3.5 months to finally get my $100 refundable deposit back. They ignore you and they make excuses. I had to be very persistent on sending daily emails and letting them know I will report them to the BBB, if they don't send the refund to me. Just based on the reviews here, I'm pretty sure there are many people out there that have not received their deposit back."

"This place will take your money to be put on a waiting list then refuse to give it back if you find another place. You provide a $100 cashiers check that per their policy, you are suppose to get back if you end up in a different apartment complex. I have called and emailed for 3 months. I reported them to the BBB. Stay away from this disgusting place."

"I lived here for about two years. Great spot in downtown Tampa. And it’s well priced. It’s a lot cheaper than the other apartments in Chanelside etc. Yolanda and Kateria at the leasing office are always so friendly and helpful and we’re always so kind to me so kudos to them! They always did their best to make my stay as comfortable as possible. The only thing I would complain about is some of the other tenants that live there. They do rent to section 8 housing so you have some questionable/loud people that live there but other than that I never had any problems with them, everyone keeps to themselves. My advice don’t get a second floor apartment facing the parking lot because you’re constantly hear peoples music. Get an apartment on the third floor and up preferably facing downtown or on the outskirts of the building so you don’t hear any noise. Other than that this is great place to live. You’re literally walking distance from downtown and 1 mile away from Ybor you’re close to everything"

"Beautiful apartments downtown and great staff! We've had a very positive experience with Yolanda in the leasing office. She has been very attentive to all our questions and concerns, and went above and beyond to help us move forward with our application. They apartments are quite popular (usually full) but happened to have an opening the day that we called. We are very grateful!"

"Great place to live downtown if you're looking for modern convenience and to stay away from high prices near channelside and the like. Pros: - Excellent access to all major highways and roads that pass downtown. This is it's biggest benefit. - Good value for the location and quality - Still relatively new (opened summer 2014) - Lots of parking - Key restricted access to elevators (though easily bypassed). Cons: - A certain percentage of units are public housing. This definitely affects the curb appeal of the place. When I have people over they often question some of the interesting characters they might meet in the elevator. Leading to me having to explain the situation to them. However, I've never had a direct problem personally, everyone is pleasant. Special Note: There are trains that pass through downtown on a regular basis. They blow the horn every street crossing, which there are a lot of. This is definitely noticeable from the apartment at first. However, I stopped noticing it after a week or two."