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Arbour Ponds Apartment Homes
2901 North Dale Mabry Highway, Tampa, Florida 33607
About the Arbour Ponds Apartment Homes
Arbour Ponds Apartment Homes is a luxurious residential community located at 2901 North Dale Mabry Highway in Tampa, Florida. Nestled in a beautiful natural setting, our apartments offer a peaceful retreat from the hustle and bustle of city life. With spacious floor plans, modern amenities, and a convenient location near shopping, dining, and entertainment options, Arbour Ponds is the perfect place to call home. Whether you're relaxing by the pool, working out in the fitness center, or enjoying a stroll around the scenic grounds, you'll love coming home to Arbour Ponds Apartment Homes.
Photos of Arbour Ponds Apartment Homes
2901 N Dale Mabry Hwy, Tampa, FL 33607, United States
Opening hours of Arbour Ponds Apartment Homes
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Arbour Ponds Apartment Homes
"LONG TIME RESIDENT ADVICE: DO NOT MOVE HERE! YOUR MAIL IS NOT SAFE & MANAGEMENT DOES NOT CARE IF IT IS STOLEN FROM THEIR MAILROOM. The front office stopped accepting large parcel packages in 2020. So USPS started leaving pick-up slips in our mailboxes for items to be picked up at the local annex. This already felt like an inconvenience since most apartments now have package lockers, but I dealt with it. As of this week, I have been waiting on a special wedding gift in the mail. It was marked as delivered by USPS, so I went to my mailbox expecting at least a pick-up slip to be present. It wasn't. and there was no sign of my mail anywhere in the mail room. Now, USPS has a new policy where they do not leave you a slip. Instead, they now will just leave your package in our open aired mailroom for anyone to take. I first went to USPS for answers, who had said that our office management is aware of this change and that they refused to invest in a package locker for the residents. They basically told me they couldn't do anything about it and to take it up with my leasing office. So then I called my leasing office up, where I was connected with Heidi. Heidi then told me that she has known about this change since December 2023 and that they were disputing it with USPS. Okay, great! However, they made no attempt to let the residents know about this change in how packages were going to be delivered (which is that your stuff will just be left out as a free for all). When I asked why, She simply said that was not her responsibility. It seems that Arbour Ponds is going to continue to allow residents' packages to sit in a vulnerable place where they can be taken by anyone & that they do not have any kind of resolution in place or planned for the future. So now I, the resident, am left with an inconvenience that my leasing office refuses to help with, and they plan to continue to allow their other residents to meet this same fate. Having your mail taken from your own community leaves you feeling unsafe and violated. Both USPS and my leasing office are refusing any responsibility. Along with that, here is a short list of other issues we have had: - TERMITES! They swarm in the summer so beware! - Front gate is broken half of the time (and you have to have an app on your phone to get in, so if your phone dies or you forget it, you're SOL getting back in) - Mold - Dog poop everywhere so watch your step. - Almost no amenities such as a dog park or PACKAGE LOCKER. & the "gym" is basically a utility room with two treadmills in it. - Management has little empathy for their residents - Never any parking, and the spots are tiny. - Walls are thin so you will hear your neighbors. - Laundry machines are broken more times than they actually work. -No valet trash pick-up, you'll have to walk to the dumpster. We stayed here for so long because of the location, but we no longer plan to renew as we feel this complex isn't worth the money. They give you the bare minimum and have little regard for their own residents. you can get more for your money with another community and probably have way less headache. My only advice is to RUN don't walk in the opposite direction of this place."
"I just got home from a weekend of camping excited to hop into a nice steaming hot shower and yet… somehow, after not being used for several days, I’m out of hot water. Again. I live alone. Apparently you share a water heater with your neighbors in this complex. Have I mentioned how many large families with multiple young children you’ll live next to? I’m so sick of living here. The laundry is ridiculously expensive (about $4.75 for one wash + one dry cycle) and the cockroaches are the size of a small dog. I included a pic in case you don’t believe me. There are literally no perks to living at this garbage dump. Besides the maintenance team, who deserve 5 stars but shouldn’t have to come around as often as they do, but unfortunately the bugs are rampant and the plumbing sucks. I’d rather set myself on fire in the parking lot than sign another lease."
"Lived here for two 12 month leases and the only thing worth the price of the apartment may be the location. Increased rent to 1950 for a 2 bedroom 2 bath that my roommate and I originally leased at 1750, however, there was no improvements to the property or living experience to reflect this. The laundry room was on and off messy with flickering lights throughout the two years and the washers and dryers only worked about one out of every three or so times and it was always a gamble if my laundry would get done. This service was not worth the cost at $2 for washing and $2.50 for drying, which also increased over the time living there, even though the quality of the machines did not improve. The leasing office only answered the phone on two separate occasions when I called during business hours the entire time I lived there. Besides that, the phone would be sent to voicemail with out call backs over the course of different issues and inquiries over the two years. Emails would occasionally be answered in a timely manner, but for the majority of emails from my roommate and I, they were only responded to after following up with the office multiple times. I even had to stop a leasing office agent one time on her way to lunch and get her in person and was told that it was because everyone was on vacation and she was the only person there, which was also the excuse I got from a different agent weeks prior when I inquired about the email delay. 2 specific issues that have still never been addressed to this day after move out (ignored emails) was that maintenance left a wrench underneath my roommate’s carpet after doing a service and we never were able to get out banks verified for e checks and had to pay the debit card fee every month and the company we were told to contact was out of business and never received more contact information. All that will likely happen from this review will be a robotic response telling me to reach out."
"Been living here for about two months now and I’ll say after the renovations, it’s pretty nice inside for the price. The one problem I’m having that nothing seems to fix is the endless stream of bugs that somehow will find their way in relentlessly. No matter how much you clean or set bait, there will ALWAYS be bugs inside."
"This is the worst managed apartment complex in America. No respect for their tenets at all. Never once came within 3 days of a maintenance request being placed. They charged at the end for a dirty oven when we removed the racks scrubbed them clean and cleaned out the bottom to be spotless compared to what it looked like at my move in time and was still charged $180. They also charged us $1000 for notifying them 59 days in advance that we were not resigning instead of 60. When asking to resolve that issue they would not answer and were downright rude calling us stupid for not reading out contract. They also call their gym a gym but it is just 3 broken cardio machines in a room the size of a bedroom at most. Finally on top of all of this they allow one of their residents to feed the ducks whatever he pleases causing dead ducks to be scattered all over the complex. I saw a dead duck untouched in the grass for over a week! It was downright foul. Signing a lease here will be the worst choice you will ever make. Awfully managed property and awful staff."
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