The Village at Lake Lily 921 South Orlando Avenue, Maitland, FL 32751

"Moved here in spring of 2018. It used to feel like living in a slice of heaven. A wonderful resort feel. Now there are much better options nearby and asking way less for so much more. We haven’t been able to use much of the useless and outdated amenities for years now but the rent is literally the most expensive compared to all the brand new luxury apartments that have since popped up. We have loved our unit but we would have to move out to even enjoy the updated units as they won’t update while you are living there. Sadly it’s time to go but we are really excited for the options we have now. Wishing the new tenants at Lake Lily all the best. Enjoy the wonderful apartment and hope you get your amenities upgraded soon!"

"I have to comment on the amazing attitude of Emanuel in maintenance. Every time I visit my parents and need something, he always does it with a smile. It’s very refreshing. Keep up the good work."

"Great location but horrible management company. Stay far far away from from here unless you don’t care about your own safety. The doors around the complex don’t lock so anyone can just walk right in. The fire alarms go off maybe 3 times a month and nobody evacuates because there hasn’t ever been a fire but if there was one we’d probably all die. Unfortunately they don’t seem to care about their residents, only the money they make from us. Me and I’m sure tons of other residents will not be renewing their lease."

"In all honestly, having to be woken up in the middle of the night for fire alarms that are constantly set off is not luxurious. Writing this outside as the fire department figures out what nonsense set it off this time. A new management company has taken over throughout my lease and it created a slew of issues I personally had. 1.The random walkthrough with very little notice is somewhat irritating especially bc I work from home and they give a huge frame of time of when they’ll be coming through. 2. Gates are either always broken or just never close. Real secure right ? 3. Doors on the third and fourth floor are open without need of key fob since they’re always broken. I guess they don’t have a groundskeeper to do a walkthrough? Not to mention how other people will leave trash in the parking garage and it could stay there for weeks on end. 4. Pool has been closed all summer. There are two pools but the whole point of two pools is so that each building has their own pool and not overcrowded. Response to owner: If you would like to learn more about how you can make it better maybe read the most recent reviews. It’s wild to me that I have to tell you how to be better as a property management. Maybe come up with ways to acknowledge your shortcomings and do better? Also replying the same copay and past sentence as a response to your most recent reviews is so tacky and just shows how much they care. I do not recommend renting here."

"I lived here for 9 months. Once Greystar took this place over, it went downhill very quickly. "Luxury apartments" should not have dog excrement sitting in the hallways for weeks. The pools and hot tubs were not cleaned or working the majority of my time living here. Management would lie and say things were working when they were not. Is it really that hard to walk over and see if something is working when the office is on site? It would take weeks for maintenance to acknowledge a request and if I did not reach out to corporate multiple times my requests would have never been acknowledged. The property manager is also extremely unprofessional. This place is not safe to live in either, doors are constantly broken or propped open. Gates to the garage are constantly breaking and for months on end. They also do not monitor the garages at all and do not provide parking passes. And since they do not monitor, your packages will likely be stolen. They brought dirty appliances into my apartment covered in animal hair and dust to "replace" my broken ones. Management will also lie to your face. If anything is down or broken management will not notify anyone, how nice for people who have friends and family visiting or even residents who require elevators to get around. Join the Facebook group and look at Yelp to see the truth about this place because it is far from "luxury"."