Hidden Palms Apartment Homes
14555 Bruce B Downs Boulevard, Tampa, Florida 33613
About the Business
Hidden Palms Apartment Homes is a premier real estate agency located at 14555 Bruce B Downs Boulevard in Tampa, Florida. Nestled in a tranquil and picturesque setting, Hidden Palms offers a wide range of luxurious apartment homes for rent. With top-notch amenities and impeccable service, residents can enjoy a resort-style living experience. The lush landscaping and serene atmosphere provide a peaceful retreat from the hustle and bustle of city life. Whether you're looking for a cozy one-bedroom or a spacious three-bedroom apartment, Hidden Palms has the perfect home for you. Experience the ultimate in comfort and convenience at Hidden Palms Apartment Homes.
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Contacts
14555 Bruce B Downs Blvd, Tampa, FL 33613, United States
Opening hours
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
10:00 - 17:00
Reviews
"The maintenance guys are super unprofessional and, for lack of better words, not very good at their job. There is always a water leak in the same spot at least 7-8 times a year and all they do is clean it up (barely) and have a temporary fix that’ll just end up with me having to call them again in a few weeks for the same issue. There’s been multiple occasions where they tell me they’ll be back and have completely forgotten about the issue and i would have to call again and put through another request. On another note, dealing with the front office is another problem. Leslie is always giving me attitude and false information that i end up correcting anyways. It always feels like going in circles trying to understand her. Reiana, however, is always willing to help which i am super grateful for."
"Call to speak and see about potential leasing option for my mother and her two smaller children, unfortunately, was not met with the response, I thought, Would’ve been more so appropriate. I spoke on behalf of my bereaved mother, as she is not familiar with making telephone calls as such, and I felt as if I should reach out for her. I got a lot of scripted responses, and felt as if I was a bother when I called and spoke to the leasing agent in control of not one, but two complexes. There was a lot of and yeah and to me that isn’t what I was thinking I would’ve heard based upon this information. Thank you very much for the time that you reached out and responded but I will have to leave the decision up to her and I will inform her that the leasing agent felt as if it would be a place appropriate for her mother, so hopefully it’s a place appropriate for mine. I am thankful for the opportunity to reach out and speak with the leasing agent. I will hear more of the and yes at a later conversation God bless."
"lived here for 2 years, the first year was a breeze so I resigned my lease to find out the 2nd year was complete hell! They took 5 months to fix my kitchen, so it was unusable for nearly half a year while paying full rent. The maintenance would come in my apartment without consent or heads up so I put a camera in my own apartment . The staff was completely unprofessional, they would laugh at me if I would ask further questions to have a better understanding of why extra charges were on my rent. I was always on time with rent and never missed any payments so I felt like this treatment was very unpleasant towards a good tenant. Also after I address problems with my apartment my plants would go missing or I would get extra charges for having them even though it was never a problem the first year. They charged me for damage on the apartment after I left for " carpet" whenever I left the place better than I found it. So overall please be careful where you want to consider your " safe and comfortable home " because this place has made me my first apartment experience absolutely terrible."
"I have been living here at Hidden Palms for about 19 years! Yes, you read that right! 19 years!! There must be a reason I have stayed here this long. The staff had always been great. I have very little maintenance issues. When I do they are great at getting to it in a timely manner. The area is convenient to everything I need. The grounds always look good. Staff and maintenance are friendly and always say hi. I don’t have issues with parking as I would assume some do because of unauthorized occupants that don’t live here. My neighbors have always been quite. I work in the apartment industry and could live where I work for about $300 cheaper but I would rather pay full rent and live here. I have no issues and don’t plan on moving anytime soon.I hope to stay here until I can’t afford to. Which for the price you really can’t beat it! Come check it out. The floor plans are great!"
"I lived at Hidden Palms for two years. I give it 4 stars in comparison to other apartment communities in the area. It was definitely a downgrade from the luxury apartment I moved out of, but I went in knowing I would be paying significantly lower rent and moving much closer to my job. This was ultimately the selling point for me. The apartments are not updated, but I didn't mind. They're functional, the area is quiet, and you're in close proximity to stores, restaurants, I-75 and I-275 etc. My unit came with a washer and dryer. The first couple of months after moving in the dyer would stop working. Maintenance would come to fix it in a timely manner (sadly not before having to hang dry a load of clothes) but after the 3rd maintenance request they replaced it with another dryer. I never had an issue with bugs. No roaches, no ants, etc. The most I would see is the occasional racer snake pass by the linai but they are harmless. The office staff went through several changes during my stay. I found Kerri to be friendly and helpful. Before I moved out the staff began hosting events for the residents which were fun. Sometimes receiving of shipped packages was an issue. Consider using an Amazon locker or having your packages held at the store for pickup if it's FedEx or UPS. I had one stolen from my doorstep, and had a couple issues with larger packages not being able to be received at the leasing office. Yes, parking isn't the greatest as others have said. A tow truck does come through at night to check for parking decals for tenants. If you're smart you won't actually put the sticker on your car, but tape it from the inside. I still can't get that sticker peeled off my back window and it's been over a year! If you have visitors they may have issues finding a parking spot or finding one close to your building but this is only at night. During the day time there isn't an issue with parking. If you're looking for an apartment that is affordable, provides some basic amenities, and is within driving distance to stores, restaurants, shopping then I recommend Hidden Palms. If my job had not relocated me then I would have continued living here a little while longer."
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