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Delano at Cypress Creek
2440 Delano Place, Wesley Chapel, Florida, United States
About the Delano at Cypress Creek
Delano at Cypress Creek is a premier real estate agency located at 2440 Delano Place in Wesley Chapel, Florida. Our team of experienced professionals is dedicated to helping clients find their dream home or investment property in the beautiful community of Cypress Creek. With a focus on customer service and attention to detail, we strive to make the buying or selling process as seamless and stress-free as possible. Whether you are looking for a cozy starter home or a luxurious estate, Delano at Cypress Creek is here to help you every step of the way. Contact us today to learn more about our services and see how we can assist you in achieving your real estate goals.
Photos of Delano at Cypress Creek
2440 Delano Pl, Wesley Chapel, FL 33544, United States
Opening hours of Delano at Cypress Creek
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Delano at Cypress Creek
"Update: my initial review was 3 weeks ago and it’s only gotten worse since. We have not lived in this apartment for the last month and a half but are being forced to hold on to the keys or be sent to collections for abandonment even though our lease was up November 18th. Today I received a bill for water and sewage for the billing period of 11/1-11/30. Nobody has lived in the home or even been present so I was fairly surprised to see that we had a bill over $100. When I explained this to the assistant manager Tolliver she said that it is averaged out between all tenants even though we had zero water usage. I asked Tolliver to show me in the lease where it stated this and she processed to tell me that she did not have time to walk me through it and she is not going to argue with me. I made it clear that I found her manner and conduct to be extremely unprofessional and that I was simply asking to be shown where it stated this in the lease and she hung up the phone on me. Extremely unprofessional for an Assistant Manager by any standards. Do yourselves a favor and do not rent here if you don’t want to be treated rudely by the staff that are supposed to be there to help you. This place has to be the worst complex I’ve ever rented at. Absolutely infested with cockroaches since day one of living here. They only came to spray once in the 13 months we’ve lived here which didn’t do much. The steps outside of our building have been crumbling, exposing rebar and causing me to slip while holding my one year old son. You are charged for trash here but the compactor and its walkway are blocked by mountains of trash twice a month. The key fob to the amenities has not worked for me once since living here. There is no penalty for failing to clean up after your dog so the entire complex is a minefield of dog waste. After putting up with all this for 13 months, I couldn’t wait to move my family out of here, only for them to charge me an additional 2 months rent because I did not provide a 60 day notice. Absolutely appalling living conditions in this complex for the price they are asking and staff does nothing to fix any of the concerns mentioned above. I would not recommend this apartment complex to anyone."
"I have been living here for the last 3 years and it has been great. The apartments are beautiful and very spacious with lots of closet space. I love sitting outside, so the patios are definitely a bonus. The grounds are always kept nice here. Maintenance is always very helpful. They are always around when you need them, but I can't say enough about the Management team! Tolliver and Emily are awesome. They are on top of everything and are always happy to see you. They take the time to listen to you and always make sure they address any concerns you may have. Great bunch!! I'm so glad that I found this place."
"I received a certified letter on August 11, 2023 saying I will be getting my refund/deposit from Delano at Cypress Creek Apts. I never recieved the refund. I been calling office and answering service keeps picking up on 2nd ring. I want to speak to someone in corporate office regarding my refund."
"I am about to move to Delano and I am so excited. Thanks to Emily that I getting the apartment I wanted. I look forward to joining the community moving from Atlanta. Thanks again Emily for all your hard work and taking my annoying phone calls. Always upbeat and trying to assist me."
"Great experience!!! My fiancé and I were on top of everything to get paperwork in as fast as possible. To liver and Athena always answered my calls and never made me feel bothered. The apartments are just what we needed. With the cost of living- Delano is our perfect fit. The clubhouse is beautiful. Gym is perfect. We have not had a problem❤️"
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