High Points

"Everything the user Claire wrote is accurate. German roaches, mold, very shoddy maintenance over the years. It looks cute from the outside and it is highly doubtful you will see the unit you will be in before your move in day. By that point, you already signed the lease and spent money to move so you are stuck. The only reason this property is not 2 stars is bc of the former property manager. Oh, and the leasing office will be closed starting soon and that means no manager on property. I take the time to write this bc no one should ever be trapped in that place. I had to stop staying there two wks before my lease was up bc the roach problem was out of control and came out of nowhere. Their pest control is useless. I did not have a roach issue until June and had already resided there 9 months. Also, the a/c wall units are almost useless in the summer. Please read use Claire's review bc it is dead on. I think most people who live in high points currently do not want to rock the boat by leaving truthful reviews. The person who is so happy about their renovated apartment is the studio next to mine that was vacant for a year bc of the fact meth heads trashed it. When they started the renovation, I think that is what sent the roach infestation to my apartment (building 1). Save your money and sanity and find another property that is not owned by Elon. Consider this a public service message. EDIT: Forgot to mention they are charging me for a new fridge and stove for a roach problem that I did not cause and which pest control did nothing to help. Elon is a joke and seriously, look anywhere else for a place."

"I lived there in 2021-2. It is not the managers or the matainance. It is the owners. I sprayed weekly for roaches and used something else monthly. The roaches came out at night like 6 or seven at a time.one time in the middle of the night one roach was dragging another dead roach right by my head. They need to replace the wood under the floors very weak. The bugs probably coming from under there. With 1 matainance guy in an old complex not much can get done."

"I've lived here for nearly 3 years. I must say I love my apt and feel very safe here. Property manager Luanne is great. Maintenance is on top of everything. I really feel luanne will make a difference."

"I am the pest control vendor for High Points, Miguel Place & Ranchside. Lu Ann Womack is the property manager for all 3 of these properties as well. She is professional, courteous & goes out of her way to help me help her residents. She has been a pleasure to work with since she arrived at these properties. The maintenence techs are awesome as well!"

"I had a major issue with the eclectic in my unit. LuAnn and her team were on top of it and got me back up and running quickly. The new management and maintenance team is great at getting back to you quickly. It is very refreshing to have them around. Any other issue I have had has also been addressed promptly and professionally. I can not say enough nice things about the great team they have in the office and in maintenance."