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Pensacola Grand
9091 Airway Drive, Pensacola, Florida, United States
About the Pensacola Grand
Pensacola Grand is a premier senior living community located at 9091 Airway Drive in Pensacola, Florida. Our beautifully designed facility offers a range of amenities and services to ensure a comfortable and enjoyable living experience for our residents. From spacious apartments to gourmet dining options, fitness and wellness programs, and a variety of social activities, Pensacola Grand is dedicated to providing a vibrant and engaging lifestyle for seniors. Our professional staff is committed to providing personalized care and support to meet the unique needs of each resident. Come experience the luxury and convenience of Pensacola Grand and discover a new standard of senior living in the heart of Florida.
Photos of Pensacola Grand
9091 Airway Dr, Pensacola, FL 32514, United States
Opening hours of Pensacola Grand
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Pensacola Grand
"Girls in the Office are great , place is super peaceful…. Clean and safe , Non violent and mostly skilled trained achievers live here. Like minded souls. Great Place to love…with all of the Amenities"
"I lived at Pensacola grand for a year with 2 roommates. Everything was fine when we lived there, I was overall happy. The only complaint I had at first was the communication with the office staff. Sometimes things would get mixed up or they were just unorganized. I had reached out to office 2-3 months before our lease was up to see what a month to month rent would look like or how much it would be for us to resign. Katie let me know that we would be getting an email in the following few days for an offer for resigning or for the paperwork we needed to fill out if we wished not to resign. It was a very busy month and it blew over my head but no letter was sent to any of our emails. A month before our lease was up we realized we had never received the offer to resign or the paperwork to not resign. We reach out to katie that same day and she had said she sent us all emails. All 3 of us rechecked every folder in our email and there was nothing. We went to the office straight away and she told us it must had been an error. She then gave us some paperwork for us to fill out to decide not to resign and told us she would just backdate the date to 60 days so we would not have to worry about any fees or anything. She reassured us that everything would be taken care of and acknowledged that we never received any emails. A week after our move out date, we received an email saying we owed them $2,047 due to not giving a 60 day notice. I reached back out saying there must be a mistake in communication because we had previously sorted that out with Katie. Long story short it turned into a very messy and unprofessional situation. The property manager, Cathy, got involved and seemed like she sided with katie because they’re money hungry and had no care that her employer had told us it was handled and then we got slapped in the face with a $2,000+ fee. They will take every cent out of you that they can. My whole family is in real estate and property management and reviewed all the details and agree that we were treated very wrong and they are just after the money. It was fine living there but after seeing how the management does not care for you I would not recommend going though the stress of even living there. The management ruined the love I had for that apartment. They were very unprofessional and cold hearted in the end."
"The staff is absolutely impossible to get ahold of. No amount of traps or bait will keep the bugs out. Staff tried explaining that my vehicle I used daily to get to and from work had been sitting for two months and they were going to have it towed. Rent is acceptable but otherwise I’d avoid this apartment complex"
"I just moved out of the Pensacola Grand because I relocated out of state. I lived here for 2 years and enjoyed my stay. My unit was in great condition when I moved in (and super spacious with huge closets), the grounds are well kept, and the amenities are really nice. When I moved in, there was a salt water pool, gym, sauna, and car wash. After their change in management, they added a dog wash station, grills, fire pits, and even Amazon lockers recently. I appreciated that they were always working to improve. Maintenance requests were addressed quickly and I had good experiences with the staff. I’d recommend the Pensacola Grand to anyone moving to Pensacola or just looking for a new place to live in the area. Location is nice along Nine Mile, and it felt safe. Not too far from the highway to get downtown too. My rent was going up quite a bit when I left, but I think that’s happening across the board from the housing market."
"We never got the chance to live here. We're moving from out of state and made numerous phone calls to office, after finding these apartments online. We asked tons of questions and were told that our business bankruptcy (what small business hasn't suffered from Covid?) wouldn't affect our qualifying. We have great credit otherwise. This afternoon at the close of business, when it's too late to call and talk to a person, we received our email notice that we couldn't qualify due to the bankruptcy!!! Are you kidding me?! We definitely wouldn't have spent $150 to be turned down!!! We feel these folks are rip off artists at this point. So beware, if you don't have "perfect" everything! We have credit in the high sixes and we have verifiable rental history. We make great money, have nice cars , Harley's. This is discrimination against people who don't have "perfect " everything."
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